Senior Account Manager
Senior Account Manager
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Job Description
EveryMatrix is a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide.
But thats not all! Were not just about numbers were about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe Asia and the US were all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape one groundbreaking solution at a time.
We are looking for an experienced Senior Account Managerto join our Group Account Managementteam in London!
Salary Range: 60.000 70.000 annually based on experience and qualifications.
About the job:
Itsa great opportunity to work across a variety of igaming products within one ofthe fastest growing companies inside the industry.
What youll get to do:
To offer businesssupport and marketing advise for the assigned clients;
To work withclients in optimizing ROI across gaming products;
To collect verifyand rank clients nontechnical and technical requirements for new productfeatures and functions;
To present newproduct upgrades and functionality and to ensure clients have an understandingof the product development road map;
To work withclients to ensure the continual improvement of all aspects of the service forall parties;
To assure theconfidence of your customers and build long term relationships;
To act as aninternal advocate for the client;
To generate ideason the development of the platform and products while also providing feedbackfor assisting in the continuous development of the service;
To conducttraining sessions on the company products and platforms with new clients; Toreview and analyze data in order to identify key usage trends;
To efficientlycooperate with almost all of the internal teams: from Legal ComplianceFinance Marketing development department to existing Support teams;
To keep trackfollow up and proactively update the clients on the status of open issues andrequests;
To make sureclients are informed about the important technical and nontechnical changes inthe company affecting their business.
What you need to shine:
Genuine interestin online gaming and a good understanding of the industry;
A tenaciouspersonality with an inner drive to achieve outstanding results;
Excellent Englishwritten and verbal communication skills;
Excellentlistening negotiation and presentation skills;
A minimum of 5years experience within the iGaming industry ideally within a relationshipmanagement or commercial role;
Previousexperience in B2B in a Gaming development company is required preferablyiGaming platforms offering multiple verticals;
Strategic andbusinessdriven;
Ability toprioritize among competing tasks;
Critical thinkingand problemsolving skills;
Attention todetail and adherence to deadlines;
Experience indatabased performance analysis reporting and statistics;
Advanced skills inall Microsoft applications good learning skills for internal applications.
Heres what we offer:
- 25 days of annual leave.
- 5 days of sick leave.
- Access to learning resources (Udemy LinkedIn OReilly).
Our office perks include frequent teambuilding activities in various locations.
At EveryMatrix were committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Employment Type
Full Time
