Tellecaller Immediate joiningMultilingualMumbai based

• Make outbound calls to potential customers and engage them effectively.
• Present and promote products or services over the phone.
• Handle customer inquiries by providing accurate information.
• Maintain records of customer interactions and update the CRM system.
• Identify customer needs and suggest appropriate services.
• Follow up on leads and conduct research to identify potential customers.
• Assist in resolving customer complaints or queries efficiently.
• Achieve or exceed set sales targets on a monthly basis.
• Maintain a positive empathetic and professional attitude towards customers.
• Collaborate with team members to share insights and improve services.
• Schedule appointments for our sales team as needed.
• Stay informed about product details and updates.
• Utilize scripts and call structures while maintaining flexibility.
• Participate in training sessions to improve calling techniques.
• Report on call outcomes and insights to management.

• High school diploma or equivalent; additional qualifications in sales or marketing preferred.
• Proven experience in a telecalling or customer support role.
• Fluency in multiple languages is a must (e.g. Hindi English Marathi).
• Strong interpersonal and communication skills.
• Ability to listen actively and respond appropriately.
• Proficient in using CRM software and MS Office applications.
• Excellent negotiation and persuasion skills.
• Demonstrated ability to handle objections and provide solutions.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Willingness to work flexible hours as required.
• A positive attitude with a passion for sales and customer service.
• Ability to thrive in a fastpaced environment.
• Strong ethical standards and work integrity.
• Experience in the Mumbai market is advantageous.
• Immediate availability for joining is essential.

teamwork,active listening,ms office applications,negotiation skills,effective communication,problem solving,interpersonal skills,sales skills,crm software proficiency,problem-solving abilities,adaptability,time management,customer service,persuasion skills,communication