Tellecaller with Gym backgroundImmediate joiningMumbai based
Tellecaller with Gym backgroundImmediate joiningMumbai based
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
The Telecaller with a Gym background plays a pivotal role in driving membership sales and ensuring exceptional customer engagement for our gym in Mumbai. This position requires an energetic individual who possesses an understanding of fitness trends and gym services along with strong communication and sales abilities. The Telecaller will be the first point of contact for potential members promoting our services and fostering a welcoming atmosphere that aligns with our brand values. As part of the fitness industry this role is crucial not only for membership growth but also for creating a supportive community where fitness goals can be achieved. An ability to connect with clients and articulate the benefits of our gym offerings will significantly impact our success. The ideal candidate will need to demonstrate enthusiasm and motivation while tackling challenges associated with sales and customer engagement. Immediate joining is essential to meet the current demand making this role an exciting opportunity for fitness enthusiasts looking to expand their professional horizons.
Key Responsibilities
- Engage potential clients via phone calls and provide detailed information about gym services.
- Promote membership packages and special offers to entice signups.
- Follow up on leads generated from marketing campaigns.
- Answer inquiries regarding facilities classes and membership benefits.
- Maintain accurate records of calls and customer interactions in the CRM software.
- Schedule fitness consultations and trials for interested clients.
- Provide assistance to existing members with their queries and concerns.
- Meet or exceed weekly and monthly sales targets.
- Collaborate with the marketing team on promotional campaigns.
- Maintain an updated knowledge of fitness trends and gym management.
- Collect feedback from potential clients to improve service offerings.
- Train and mentor new Telecallers in product knowledge and sales techniques.
- Manage customer relationships effectively to encourage wordofmouth referrals.
- Resolve any conflicts or complaints effectively and professionally.
- Participate in team meetings and contribute ideas for improving sales strategies.
Required Qualifications
- High school diploma or equivalent; degree in communications marketing or fitness preferred.
- Proven experience in telecalling or sales preferably in the fitness industry.
- Strong understanding of gym services and the fitness market.
- Excellent verbal communication and interpersonal skills.
- Ability to handle objections and rejections from prospects.
- Proficiency in using CRM systems and MS Office suites.
- Ability to work in a fastpaced environment and manage multiple tasks.
- Selfmotivated and goaloriented with a passion for fitness.
- Excellent organizational and time management skills.
- Basic knowledge of fitness programs and trends.
- Ability to work under pressure and meet deadlines.
- Fluency in English and Hindi; additional languages are a plus.
- Availability for immediate joining and flexible working hours.
- Positive attitude and willingness to learn.
- Experiential knowledge in customer service or telemarketing.
- A love for fitness and promoting health and wellness.
telecalling,sales,conflict resolution,empathy,time management,crm systems,fitness trends,gym services,customer service,communication,communication skills,ms office,team collaboration,customer engagement
Employment Type
Full Time
Key Skills
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