Tellecaller

Overview:

Key Responsibilities:

• Make outbound calls to potential customers
• Engage in cold calling to introduce products/services
• Follow call scripts and handle objections
• Build and maintain a customer database
• Set appointments for sales representatives
• Meet call quotas and targets
• Provide information about products/services
• Ensure followup on initial contacts
• Document and update customer records
• Adhere to telemarketing regulations and policies
• Conduct market research and surveys
• Generate leads and opportunities
• Collaborate with the sales and marketing team
• Meet performance metrics and KPIs
• Handle customer inquiries and complaints

Required Qualifications:

• High school diploma or equivalent
• Proven experience in telemarketing or cold calling
• Excellent communication skills
• Ability to persuade and influence others
• Strong customer service orientation
• Time management and organizational skills
• Active listening and empathy
• Ability to multitask and prioritize
• Problemsolving and objection handling abilities
• Adaptability and resilience in a fastpaced environment
• Knowledge of sales and marketing principles
• Familiarity with CRM systems and practices
• Understanding of telemarketing regulations
• Ability to work independently and in a team
• Proficiency in relevant computer applications

surveys,adaptability,customer service,sales principles,outbound calls,time management,multitasking,problem solving,sales calls,telemarketing,customer database,market research,cold calling,leads generation,active listening,crm systems,communication,persuasion