Tellecaller Chennai - Hybrid
Tellecaller Chennai - Hybrid
Posted on :
10-01-2025
Employer Active
1 Vacancy
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Job Description
We are hiring a Telecaller
*Good communication skills.
* Handle the clients and collect database new clients
* Basic Computer Knowledge
*Cold calling using the given database.
*Monitoring campaign activity and follow up with clients.
*Maintaining Excel database
Key Responsibilities
Outbound Calling:
- Make calls to potential or existing customers to inform them about products or services.
- Follow up with leads and ensure closure of sales or inquiries.
- Make calls to potential or existing customers to inform them about products or services.
Customer Engagement:
- Answer incoming calls and handle customer inquiries.
- Provide accurate information about products services or campaigns.
- Maintain a friendly and professional demeanor during interactions.
- Answer incoming calls and handle customer inquiries.
Data Management:
- Update and maintain accurate customer information in the CRM or database.
- Document the outcomes of calls and feedback received.
- Update and maintain accurate customer information in the CRM or database.
Target Achievement:
- Meet daily weekly and monthly call and sales targets.
- Work towards achieving customer satisfaction and retention.
- Meet daily weekly and monthly call and sales targets.
Problem Resolution:
- Address and resolve customer complaints or escalate issues to the appropriate department.
- Provide solutions that meet customer needs.
- Address and resolve customer complaints or escalate issues to the appropriate department.
Coordination:
- Collaborate with the sales and marketing teams to improve lead conversion.
- Share insights and feedback with the team to refine strategies.
- Collaborate with the sales and marketing teams to improve lead conversion.
Requirements
Requirements
* Minimum 1year experience in Telecalling
* Any degree/10th/12th.
* Location Chennai
Benefits
Benefits
Career Growth
Proficient in English with excellent grammar and punctuation skills. Comfort with use of computer and software for editing transcripts Experience in transcript editing or related field preferred but not required. Ability to maintain confidentiality and handle sensitive information. Sufficient knowledge relating to necessary transcription software/tool. Attention to detail and ability to follow instructions closely. Basic understanding of arbitration or court proceedings will be helpful
Education
Any degree
Employment Type
Full Time
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