Tellecaller Good CommsMumbai BasedImmediate Joining

• Initiate outbound calls to prospective customers.
• Handle incoming calls with professionalism and respect.
• Educate customers about products and services.
• Understand customer needs and provide appropriate solutions.
• Build and maintain positive customer relationships.
• Document and update customer information accurately.
• Follow up with leads and track conversion rates.
• Meet daily and monthly call targets.
• Collect feedback and address customer concerns.
• Maintain a high level of product knowledge.
• Assist in marketing campaigns and sales promotions.
• Collaborate with sales and marketing teams.
• Provide excellent customer service throughout all interactions.
• Adhere to company policies and procedures during calls.
• Participate in training sessions to enhance skills.

• High school diploma or equivalent required; bachelor s degree preferred.
• Proven experience in a telecalling or customer service role.
• Strong verbal and written communication skills.
• Knowledge of sales techniques and customer engagement strategies.
• Ability to work in a targetdriven environment.
• Proficiency in using CRM software and MS Office Suite.
• Strong organizational and multitasking abilities.
• Selfmotivated with a positive attitude.
• Ability to handle rejection and maintain persistence.
• Flexibility to work in various shifts.
• Excellent interpersonal skills and teamwork capability.
• Familiarity with the local market in Mumbai is an advantage.
• Ability to adapt communication style to different audiences.
• Sound judgment and decisionmaking skills.
• Prior experience in sales or telemarketing is a plus.
• Immediate availability to start working.

time management,adaptability,customer service,ms office suite,communication skills,interpersonal skills,multitasking,strong communication skills,sales techniques,problem solving,customer engagement,teamwork capability,organizational skills,multitasking abilities,active listening,crm software proficiency