Freshworks

As a Strategic Account Manager for our CX team you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver highvalue strategies that help organizations optimize their cu More...

Freshworks is seeking a Sr. Customer Success Manager to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a More...

The Senior Manager SMBCD Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales product and technical training curriculums collaborating with stakeholders and building training delivery to empower sales teams to surpass their goa More...

Freshworks is seeking a Sr. Customer Success Manager to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a More...

ResponsibilitiesDrive the customer onboarding experience by providing tailored solutions and best practices that create immediate value.Deliver engaging and effective product training for IT admins and end users empowering them to maximize adoption and achieve success.Proactively addr More...

About the roleFreshworks is looking for a HR professional to be an HR Business Partner for the Product and Engineering (PE) organization. The role will be preferably based in Chennai and report to the Vice President HR. The role needs a HR professional with a bias for execution to ma More...

Freshworks is seeking a Sr. Customer Success Manager to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a More...

Freshworks is seeking a dynamic and strategic Product Marketing Manager who will be responsible for developing and executing gotomarket strategies to drive the adoption and success of products in the market. This role will collaborate closely with crossfunctional teams including produ More...

Job Role: The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products.Role Requirement: Engage proactively with customers using the engageme More...

The Role The Freshworks People team shapes experiences that maximize the potential of our people. The Employee Relations partner will focus on fostering a hightrust highperformance culture across the company. We are reimagining Employee Relations for todays world including h More...

As the Customer Engagement Manager on the Engagement & Monetization team you will design and execute innovative prospect education strategies to ensure Freshdesk and Freshservice prospects have the knowledge and resources needed to confidently evaluate our products and make purcha More...

As the Senior Manager Customer Success you will lead a highperforming team overseeing the endtoend customer journey. Your role will be pivotal in developing strategies to drive customer engagement with clear value outcomes retention minimize churn create expansion and foster customer More...

We are seeking a seasoned and transformational Sales Director (RVP) to lead the Strategic sales segment for the West North America business. This leader will be responsible for delivering aggressive topline revenue growth by driving new business through the implementation of scalable More...

Professionally manage relationships with a portfolio of assigned accountsBuild executive relationships within the customers organizationMake sure you exceed customer retention goals and ensure consistently high retention ratesBuild and maintain strong trusted working relationships wit More...

As a Developer Relations Engineer at Freshworks you will play a pivotal role in bridging the gap between our Developer Platform and the global developer community. You will lead efforts to foster strong relationships with developers understand their needs and advocate for them within More...

Job Description: Demo Engineer (IC1)We are seeking a motivated and enthusiastic Demo Engineer to join our growing team in the dynamic world AI first customer support and ITSM software sales. In this role you will collaborate closely with our Solution Engineering teams to deliver highq More...

The Senior Director Head of Strategic Sourcing will lead a missiondriven procurement team and be a strategic business thinker with the ability to collaborate with the highest levels of the Freshworks organization. Your leadership skills should include the ability to be a longterm syst More...

Freshworks is seeking a Customer Success Lead to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide ar More...

This Software Engineering role will support Device42 a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration of Freshservice and De More...

Define the design strategy and vision for the product leveraging user research and customer experience and deliver a simple and intuitive experience handson.Have extensive experience translating complex workflows into simple and intuitive design solutions.You influence product and eng More...