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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
328 Job openings in Freshworks
We are seeking a talented Senior Web Designer to join our dynamic web team. As a Senior UX Designer you will be responsible for designing usercentered solutions that enhance the overall experience of Freshworks.com. You will be focused in ensuring that approaches are customercentric w More...
We are seeking a talented Senior Web Designer to join our dynamic web team. As a Senior UX Designer you will be responsible for designing usercentered solutions that enhance the overall experience of Freshworks.com. You will be focused in ensuring that approaches are customercentric w More...
Technical Client services role that requires to interact with users and have a strong communication and technical background.Requires Onboarding users offboarding users and supporting them with technical expertise support and setting improvements and future technology directionShould More...
We are seeking a talented Senior Web Designer to join our dynamic web team. As a Senior UX Designer you will be responsible for designing usercentered solutions that enhance the overall experience of Freshworks.com. You will be focused in ensuring that approaches are customercentric w More...
Working as a part of the Revenue Operations team the role requires you to work closely with senior leadership product sales marketing and customer success functions to help them make datadriven decisions.Roles & Responsibilities:You drive solutions with the Operations Tools Insigh More...
As an Enterprise Account Executive you will play a pivotal role in expanding Freshworks footprint within the Canada East territory. This role focuses on engaging multiple stakeholders across all Customers delivering customized ITSM and EX solutions and empowering agencies to drive pr More...
The Manager Renewal Desk will lead a team of senior analyst renewals responsible for managing and driving the endtoend renewals process for the North American organization. This new role is critical in ensuring high customer retention optimizing revenue through timely renewals and mai More...
We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach a su More...
About the role: Work cross functionally to scale day to day operations of the Business Unit including process creation and management of various crossfunctional initiatives. This position is people data process and communications intensive. &# More...
Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers w More...
Freshworks is seeking a dynamic and strategic Product Marketing Manager to lead our competitive messaging and enablement initiatives. In this role you will own the development and execution of compelling competitive positioning arming our sales marketing and product teams with the ins More...
Were looking for a Motion Graphic Designer/Animator to create engaging learning experiences through highquality visuals animations and videos that educate and empower Freshworks customers globally.Responsibilities:Craft compelling learning journeys with engaging storytelling.Design an More...
Overview:We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and More...
As a digital marketer your primary objective would be to facilitate our superhungry sales team through demand generation. We are looking for a rockstar performance marketer who will be responsible for ideating implementing monitoring and reporting campaigns across all digital platform More...
Senior Director - Integrated Campaigns And Programs
Freshworks is seeking a strategic performancedriven leader to own and scale global integrated campaigns and programs as part of our Demand Generation team. This role is pivotal in driving our gotomarket strategies building and executing multichannel multitouch campaigns and accelerati More...
Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers w More...
Senior Director - Integrated Campaigns And Programs
Freshworks is seeking a strategic performancedriven leader to own and scale global integrated campaigns and programs as part of our Demand Generation team. This role is pivotal in driving our gotomarket strategies building and executing multichannel multitouch campaigns and accelerati More...
ResponsibilitiesDesign write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms. Develop scalable cloudnative architectures that support business growth.Design and implement selfhealing and autoscaling mechanisms.Manage More...
As an Account Executive MidMarket at Freshworks youll play a pivotal role in expanding our footprint within our MidMarket segment. Your focus will be on delivering EX solutions driving volumebased business growth and managing moderatesized deal cycles. Youll work in a consultative ada More...
Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers w More...