Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

321 Job openings in Freshworks

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In todays world any organisation or individual are constantly threatened by cyber attack. This is proven through a yearly rise in security incidents and data breaches.We at Freshworks are committed to preventing such incidents and providing a secure environment for our customers to ru More...

Employer Active Posted on 08 Feb | Full-time | Easy Apply
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This Enterprise Account Executive role will support the Device42 sales team a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration More...

Employer Active Posted on 08 Feb | Full-time | Easy Apply
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Engage proactively with customers using the engagement model (based on customer segment) laid outUnderstand and document customers business flow (for large customers) and deep understanding of usecasesHave deep product knowledge of all product lines. Ability to showcase product demo More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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As an Individual Contributor the Enterprise Account Executive will support the Device42 sales team a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organisations IT infrastructure ensuring a comprehensive understanding of all asset More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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In this Individual Contributor role as Lead Account Executive you will drive revenue growth across Europe by acquiring new customers across multiple verticals. Partnering closely with our channel team and partners youll develop business opportunities within assigned named accounts an More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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In this Individual Contributor role as Sales Manager you will drive revenue growth across Europe by acquiring new customers across multiple verticals. Partnering closely with our channel team and partners youll develop business opportunities within assigned named accounts an More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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Job Description Manage all activities of the presales resources with a particular region.As a business partner with sales management manages the organizational effectiveness efficiency and alignment of all technical resources with product revenue goals.Provides advice and counsel More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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Device42 was recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration of Freshservice and Device42 Freshworks now provides a more robust IT so More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply

Vp Corporate Controller

Freshworks - San Mateo , CA USA
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We are seeking to hire an experienced professional for the role of Corporate Controller.  The role will be responsible for overseeing external and internal reporting technical accounting external audit and system improvements and more. This role requires critical thinking skills More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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Job Summary:Freshworks is seeking an experienced Director of Product Marketing to drive the growth of our flagship ITSM offering Freshservice. In this role you will define and execute strategies to amplify product messaging enhance market positioning and support revenue growth. Report More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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Product messaging and positioning   Develop product messaging & positioning that resonates with internal stakeholders customers and differentiates our offering in the market.Content  Lead the content strategy & creation charter to develop top mid and bottom of funne More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply

Lead Ux Writer

Freshworks - Chennai India
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About the roleWe are seeking a talented and experienced Lead UX Writer to join our design team. As the Lead UX Writer at Freshworks you will play a pivotal role in shaping the user experience through compelling and usercentered content. Your expertise in crafting clear concise and imp More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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Our System engineers build the APIs / Services / Features to support these complex scenarios and seamlessly scale and perform for current and future rapid growth we are experiencing. We work in solving some of the problems as common platform/foundationservices engineering where we tak More...

Employer Active Posted on 07 Feb | Full-time | Easy Apply
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As a Lead Software Engineer in Machine Learning with a focus on GenAI (Generative Artificial Intelligence) you will be at the forefront of pioneering innovative applications of data science and machine learning in Cloud Engineering BU at Freshworks. In this role you will lead efforts More...

Employer Active Posted on 06 Feb | Full-time | Easy Apply

Chief Of Staff - Cfoo

Freshworks - San Mateo , CA USA
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Freshworks is seeking a dynamic and strategic Chief of Staff to partner with our Chief Financial & Operations Officer (CFOO) driving organizational alignment and operational excellence across all FinOps teams. In this role you will act as a trusted advisor strategic thought partne More...

Employer Active Posted on 06 Feb | Full-time | Easy Apply
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About the Role:As an Individual Contributor you will play a key role in managing and expanding our partner ecosystem in a PartnerFirst region where partners are central to our revenue growth strategy. Your expertise in strategic partnership management will be instrumental in scaling o More...

Employer Active Posted on 06 Feb | Full-time | Easy Apply
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We are looking for seasoned technical writers with a passion for crafting clear and concise content to join our ranks.Responsibilities include:Product Documentation: Develop and maintain comprehensive product documentation including user guides onboarding guides migration guides onlin More...

Employer Active Posted on 06 Feb | Full-time | Easy Apply
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As an Account Executive for our CX team you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver highvalue strategies that help organizations optimize their customer More...

Employer Active Posted on 05 Feb | Full-time | Easy Apply
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We are looking for a Principal Solutions Engineer to support the continued growth of our UKI business. You will play a critical role by being the technical expert that helps our UKI team with closing new business opportunities as well as consulting or selling to the most strategic pro More...

Employer Active Posted on 05 Feb | Full-time | Easy Apply
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As an Account Executive for our CX team you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver highvalue strategies that help organizations optimize their customer More...

Employer Active Posted on 05 Feb | Full-time | Easy Apply