Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

318 Job openings in Freshworks

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We are looking for an experienced and strategic Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach a successful track record growing and onboarding clients with polished presentation More...

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About the Role Have you worked in security or privacy for more than seven years and thought you have a better way of doing things Ever thought you want to build a program your way This might be your opportunity.  As Senior Manager of Data Privacy your role is responsibl More...

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Product messaging and positioning   Develop product messaging & positioning that resonates with internal stakeholders customers and differentiates our offering in the market.Content  Lead the content strategy & creation charter to develop top mid and bottom of funne More...

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Develop and maintain relationships with key accounts ensuring customer satisfaction and retention.Identify new business opportunities within the portfolio of accounts managed and generate sales leads to achieve revenue targets.Build and manage a sales pipeline including forecasting an More...

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Digital Expansion is looking for a highly skilled and experienced Senior Account Manager to join the sales team.As a Senior Account Manager you will be responsible for maintaining and developing relationships with key accounts driving sales growth achieving revenue targets and maximiz More...

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We are looking for an experienced and strategic Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach a successful track record growing and onboarding clients with polished presentation More...

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We are looking for an experienced and strategic Account Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value.  They should have a consultative sales approach a successful track record More...

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The ideal candidate has Saas sales experience with a terrific reputation for over achieving quota by growing revenues in existing customers. They should be prepared to develop and execute against an account plan and consistently deliver on revenue targets and have a strong cando attit More...

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Location: ChennaiWork Hours: ANZ or APMEA Time ZoneExperience: 5 years in progressive billing preferably in a highgrowth SaaS environmentAbout the RoleWe are looking for a highly skilled Senior Analyst Order Management to join ourdynamic team. In this role you will be responsible for More...

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The Senior Engineer Cyber Defense will play a critical role in detecting investigating and mitigating security threats in a fastpaced SaaS environment. This position requires expertise in threat detection incident response security automation cloud security and enduser protection. Th More...

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We are looking for an experienced Customer Success professional (CSM) to join our Customer Success team in London. This individual contributor role will focus on scaling customer engagement ensuring value realisation and driving adoption across a book of business of up to 150 customer More...

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Engage proactively with customers using the engagement model (based on customer segment) laid outUnderstand and document customers business flow (for large customers) and deep understanding of usecasesHave deep product knowledge of all product lines. Ability to showcase product demo More...

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Job Description:  We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs collaborate with stakeholders and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a s More...

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We are seeking a dynamic and experienced Senior Manager Engineering to join our team in Bengaluru India. In this pivotal role you will lead and oversee engineering projects drive innovation and ensure the successful delivery of highquality solutions.Develop and implement engineering More...

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We are looking for a technical highly motivated and dynamic IT Product Information & Research Analyst to play a key role in our growing team. This handson position is ideal for a selfstarter who enjoys research data curation and taxonomy design. The product analytics team is respo More...

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Lead Ux Writer

Freshworks - Bengaluru India
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About the roleWe are seeking a talented and experienced Lead UX Writer to join our design team. As athe Lead UX Writer at Freshworks you will play a pivotal role in shaping the user experience through compelling and usercentered content. Your expertise in crafting clear concise and im More...

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We are looking for an experienced and strategic Senior Manager Sales who has a knack for building high performing sales teams. They should have a consultative sales approach a successful track record growing a book of business. This person must demonstrate all the behaviors associate More...

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Position Overview:As the Director of SMB Sales at Freshworks you will be at the helm of driving sales growth and expanding our market presence across the SMB segment. Leading a dynamic team you will spearhead strategic sales initiatives tailored to the unique needs of small and medium More...

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The Senior Manager of Cyber Defense will lead and manage the operational and people functions within the organizations cybersecurity program focusing on Incident Response Management Security Operations EndUser Security and  Threat Intelligence. This role is vital in ensuring a ro More...

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Channel Sales Manager

Freshworks - Bengaluru India
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This seniorlevel Individual Contributor role requiring over 11 years of experience is crucial in managing and expanding our strategic partnerships in the MEA region a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in More...

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