Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).  

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT 

service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. 

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.  

48 Job openings in Freshworks

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As the Manager of Customer Success for the Europe Partnerships Team you will lead a specialised team of Customer Success Managers (CSMs) responsible for driving value and engagement through Freshworks partner ecosystem. Your leadership will ensure strong collaboration with partners ef More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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Freshworks is seeking a Senior Director of Workplace Management to oversee operations across our three (3) offices in India (Chennai Bangalore and Hyderabad) which consist of approximately 500000 square feet of office space. In this role you will be responsible for managing a team of More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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This Software Engineering role will support Device42 a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration of Freshservice and De More...

Employer Active Posted 3 days ago | Remote | Easy Apply
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Remote
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This Software Engineering role will support Device42 a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration of Freshservice and De More...

Employer Active Posted 3 days ago | Remote | Easy Apply
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As an Account Executive Strategic you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in ITSM and EX solutions will enable you to craft and deliver highvalue strategies that help organizations optimize their employ More...

Employer Active Posted 3 days ago | Remote | Easy Apply
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Freshworks is looking for a Senior Director of Product Marketing to execute the gotomarket strategy for our Employee Experience (EX) portfolio of products. This includes products like Freshservice and Device42 which collectively represent >$400M ARR and growing rapidly. Reporting t More...

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As a key member of our legal team at Freshworks you will play a pivotal role in advising and supporting all forms of commercial transactions (Sales Partner and Vendor) in North America and assist in developing and creating new programs/ frameworks and agreements. Responsibilities More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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Remote
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This Enterprise Account Executive role will support the Device42 sales team a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integration More...

Employer Active Posted 3 days ago | Remote | Easy Apply
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As a Senior Staff Engineer Data at Freshworks youll drive the design development and optimization of our data and application backend infrastructure enabling seamless data access and insights for the organization. This role requires deep expertise in data engineering backend applicat More...

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As the Director of Finance Applications at Freshworks you will leverage your creativity and innovative thinking to enhance our enterprise applications integration and optimize our financial systems landscape. Your primary focus will be on improving business process efficiency through More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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As an Account Executive Strategic you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in ITSM and EX solutions will enable you to craft and deliver highvalue strategies that help organizations optimize their employ More...

Employer Active Posted 3 days ago | Remote | Easy Apply
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Freshworks is looking for a Product Marketing Manager (PMM) to lead the strategy development and execution of messaging positioning and gotomarket strategies for our AIpowered products and solutions. As a PMM you will shape the narrative around AI capabilities and communicate its valu More...

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Freshworks is looking for a collaborative and driven strategist and communicator to join our product marketing team to lead industry Analyst Relations.As the Sr.  Director of AR you will lead all key areas of the analyst relations program. This leader will be responsible for esta More...

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Summary:This will be a critical member of the CCMOs office responsible for driving strategic initiatives ensuring operational excellence and helping to drive highimpact projects that directly contribute to the companys growth and customercentric goals. This individual will be a highly More...

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As the Vice President of Finance (GTM) you will play a pivotal role in supporting the GoToMarket organization by developing strategic financial plans overseeing the annual planning and budgeting process and providing insightful analytical support to key stakeholders. Reporting directl More...

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As a pivotal leader in this global role you will spearhead Freshworks presales initiatives guiding a dynamic team of Solutions Engineers and Solutions Architects. Your mission will be to craft and deliver cuttingedge solutions that effectively illustrate the value of Freshworks produc More...

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This position will report directly to the Chief Legal Officer and will be responsible for handling a wide range of corporate and securities matters related to the growth operation and further development of this global publicly traded corporation. The role will be the primary legal su More...

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Freshworks is seeking a dynamic performancedriven leader to oversee and drive global partner marketing efforts. This role is responsible for developing and executing the global partner marketing strategy leading inregion marketing initiatives and collaborating with global partner sale More...

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Commercial Counsel

Freshworks - San Mateo USA
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Full-time
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As a key member of our legal team at Freshworks you will play a pivotal role in advising and supporting all forms of commercial transactions (Sales Partner and Vendor) in North America and assist in developing and creating new programs/ frameworks and agreements. Responsibilities More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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As a Senior Customer Success Manager at Device42 you will work with and enable our largest and most strategic customers to help them realize the business value obtained through our software. You will combine technology expertise process discipline and passion for customer success to d More...

Employer Active Posted 3 days ago | Remote | Easy Apply