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You will be updated with latest job alerts via emailAbout the Role:
As an Individual Contributor you will play a key role in managing and expanding our partner ecosystem in a PartnerFirst region where partners are central to our revenue growth strategy. Your expertise in strategic partnership management will be instrumental in scaling our SMB and Commercial business particularly in the EX/CX space.
The ideal candidate has a proven track record of nurturing executivelevel partner relationships driving impactful business plans and scaling highvolume transactions through distributors and resellers. If you are passionate about building and executing highimpact partner strategies we invite you to be part of Freshworks and drive our next phase of growth.
Key Responsibilities:
Develop and execute a scalable channel strategy for SMB and Commercial partners ensuring alignment with business objectives.
Own and optimize highvolume partner transactions enhancing efficiency across distribution channels.
Build and strengthen strategic relationships with distributors and resellers to drive partner engagement and revenue growth.
Design and implement partner programs incentives and enablement initiatives to accelerate sales.
Collaborate with internal teams across sales marketing and product to support partner success.
Leverage data and insights to track performance identify growth opportunities and refine strategies.
Represent Freshworks at industry events partner meetings and executive briefings.
Continuously refine strategies based on market trends partner feedback and company goals.
Qualifications :
5 years of experience in SaaS or Channel Sales with a focus on partner management (SMB and Commercial experience preferred).
Proven ability to manage and scale highvolume transactions through partners and distributors.
Track record of building and executing highimpact partner strategies that drive significant revenue growth.
Strong ability to engage and influence Clevel executives with excellent presentation and communication skills.
Deep understanding of the SaaS industry and software/services alliances.
Experience working with distributors VARs and resellers with knowledge of channel incentives and program structures.
Willingness to travel to engage with partners and internal teams.
Bachelors degree in a relevant field.
Additional Information :
These are some benefits you can expect from us in return:
Company funded Life & LongTerm Disability insurance
Pension scheme
Private Medical Insurance Health Cash Plan
Learning & Reading budget of up to 1000 per year
Fitness budget of up to 30 per month
Cycle to work Scheme
Company funded daily lunch when in office
Company Funded Employee Assistance Program (EAP) for both you and your family
25 days annual PaidTimeOff (PTO)
Discounted Tax Support Services
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Full-time