Customer Support Jobs in Cairo

1.8k Jobs Found

Customer Support Jobs in Cairo

1.8k Jobs Found
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experience 6 - 7 years
Full Time
Salary Icon Not Disclosed

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Employer Active Posted on 31 Oct | Full Time | Easy Apply
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experience 1 - 3 years
Full-time
Salary Icon Not Disclosed

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a More...

Employer Active Posted Today | Full-time | Easy Apply
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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experience Not Mentioned years
Full-time
Salary Icon Not Disclosed

Roles and responsibilities 1. Team Supervision and Leadership Supervise and manage a team of sales associates, ensuring they follow company policies and procedures. Train and develop staff, providing guidance on product knowledge, sales techniques, and customer service. Motivate More...

Employer Active Posted on 27 Nov | Full-time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Employer Active Posted on 12 Nov | Full-time | Easy Apply
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experience 1 - 2 years
Full Time
Salary Icon Not Disclosed

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing More...

Employer Active Posted on 05 Nov | Full Time | Easy Apply
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experience 1 - 2 years
Full Time
Salary Icon Not Disclosed

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Employer Active Posted on 31 Oct | Full Time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Employer Active Posted on 10 Dec | Full-time | Easy Apply
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experience Not Mentioned years
Full-time
Salary Icon Not Disclosed

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

Employer Active Posted 2 days ago | Full-time | Easy Apply
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

Employer Active Posted on 14 Dec | Full-time | Easy Apply
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experience 1 - 1 years
Full Time
Salary Icon Not Disclosed

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Employer Active Posted on 18 Nov | Full Time | Easy Apply
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experience 1 - 4 years
Full-time
Salary Icon Not Disclosed

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Employer Active Posted on 16 Nov | Full-time | Easy Apply
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experience 0 - 6 years
Full-time
Salary Icon Not Disclosed

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Employer Active Posted on 12 Nov | Full-time | Easy Apply
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experience 1 - 3 years
Full Time
Salary Icon Not Disclosed

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t More...

Employer Active Posted on 29 Oct | Full Time | Easy Apply
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experience 4 - 0 years
Full-time
Salary Icon Not Disclosed

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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experience 0 - 7 years
Full-time
Salary Icon Not Disclosed

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Employer Active Posted on 10 Dec | Full-time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Employer Active Posted on 29 Nov | Full-time | Easy Apply
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Employer Active Posted on 16 Nov | Full-time | Easy Apply
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experience 1 - 1 years
Full Time
Salary Icon Not Disclosed

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...

Employer Active Posted on 08 Nov | Full Time | Easy Apply
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experience 3 - 8 years
Full Time
Salary Icon Not Disclosed

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure More...

Employer Active Posted on 30 Oct | Full Time | Easy Apply