Customer Services Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Highest Net salary in the market (12,500 Net + KPIs + allowances) Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing More...

Responsibilty: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and i More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Email/Chat customer service agents are needed for a well-known company. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid.

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

Highest Net salary in the market (starts 12K net + KPIs + Allowances). Fully Paid training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus and incentive plan above a More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate prob More...

User operation VIP customer management Establish good relationships with users Build a good communication channel between users and our platform. Fluent in English speaking and writing Capable to work under pressure and willing to work with flexible work schedule Skilled in comm More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time More...

Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Managing th More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...