Customer Services Jobs in Cairo

Assisting crime scene Investigators in examining and analyzing evidence such as blood, hairs, fingerprints, and firearms. Collecting evidence or conducting field tests at crime scenes. Recording and documenting findings from tests. Preparing reports on findings. Advising law enf More...

Supervise the day-to-day operations of the accounts receivable team Ensure timely and accurate posting of receivables transactions Review and follow-up on outstanding customer invoices Monitor and report on the aging of receivables Manage the collection process and liaise with i More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel More...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc More...

Serve as a dedicated contact (business partner) for a defined set of customers for order management Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes) Have regular direct contact wi More...

NOK HC is hiring a call center representative on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Level of English requ More...

During opportunity qualification, influence and quotation preparation: Leveraging Schneider Electric portfolio of products and systems Elaborate alternative/future solutions and resolve critical technical issues Specify and lead technical solutions with internal and external stakeh More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Respond to customer inquiries and provide accurate information on time. Assist customers with product-related questions, technical issues, and general inquiries. Communicate with customers via their preferred channels, including email, phone, and live chat.

English Customer Service Representative * Excellent English communication skills (verbal and written) * Grad / Gap year / Drop out / under grad without attendance * Flexible with rotational shifts and days off * Ready to start work immediately * Cairo or Giza resident * Previous More...

Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions. Work in conjunction with various departments and team members to facilitate the process. Ensure that the information relevant to the business development process More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ issu More...

Communicates the High Level Vision for the project/ programme and the customers “desired” future state. Designs the delivery capability to deliver the programme o Creates a detailed project/programme plan, using Transformational Flows, identifying the resources More...

Data Governance and Management: Collaborate with key teams (CMD, VMD, LDO & Reference Data) to validate and approve all types of master data requests efficiently. Develop and implement policies and procedures for effective and secure data management practices. Design and i More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

NOK Human Capital is hiring Call Center Agents on behalf of ALFA Scan. *Job Requirements: * Bachelors degree from an accredited University 03 Years of Generic Business Experience preferably as Call Center Agent Professional skills in Arabic and English language both spoken and wri More...