Customer Services Jobs in Cairo

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to the More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Duties: Receive clients requests& claims providing support to resolve their cases. Onboardclients& ensure theirfamiliaritywithAmanleek aftersales benefits. SendSurveys to evaluate client purchase experience feedback. Engage with clients on regular basis with More...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

1. As an Integrator - analyze field force data in a timely and accurate fashion as well as hold responsibility for monitoring data quality. 2. As a Connector - apply proven communication and problem-solving skills to guide and inspire different stakeholders. 3. As a Shaper - lead on t More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Corporates Relations & Account Management: Establish and maintain relationships with key employers Conduct meetings with potential employers when needed to market for offered services Promote the university’s main events to sponsors Support the employers in building a st More...

Audit Plans and Programs Assist the Audit Manager in developing the annual audit plan by assessing the degree of risk. Assist in developing an audit program for each audit assignment before the commencement of the audit. This should be documented as a template in (AMS) with risks, More...

Manage the daily activity of all showroom Sales Consultants and handle the customer complaints or any technical problem. Ensure store is effectively managed by training, evaluating, discipline and development of employees. Work together with the marketing team to More...

Selecting carriers and negotiating contracts and rates. Planning and monitoring inbound and outgoing deliveries. Supervising logistics, warehouse, transportation, and customer services. Organizing warehouse, label goods, plot routes, and process shipments. Responding to any issu More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Provide overall support for the management reporting for Daily, weekly and monthly analysis Create, update, prepare ongoing periodic business reports Working across multiple Finance functions to deliver supply chain reports Understand key drivers of the P&L Work on key plant More...