End User Support Technician العربية

End User Support Technician

MigrationIT

Posted on : 30-08-2024

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1 Vacancy

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Jobs by Experience

1 - 2 years

Job Location

Cairo - Egypt

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 30-08-2024

Job Description

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests.

Supporting installations/dismantling of servers & network equipment (together with appropriate service providers.

Maintain availability of IT infrastructure Server /Network & EUC to ensure high level of user experience to IT Services.

Follow ITIL and ITSM frameworks and standards for IT service delivery and management.

Assisting in local IT projects.

Drives customer awareness of existing tools and services. Provide high quality, up to date and easily accessible knowledge.

Employment Type

Full-time

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About Company

MigrationIT

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End User Support Technician

MigrationIT

Job Description

Employment Type

Company Industry

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