End User Support Technician
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests.
Supporting installations/dismantling of servers & network equipment (together with appropriate service providers.
Maintain availability of IT infrastructure Server /Network & EUC to ensure high level of user experience to IT Services.
Follow ITIL and ITSM frameworks and standards for IT service delivery and management.
Assisting in local IT projects.
Drives customer awareness of existing tools and services. Provide high quality, up to date and easily accessible knowledge.
نوع التوظيف
دوام كامل
