Customer Retention Jobs in Egypt

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus More...

Receive service requests from clients Create cases in different call management systems depending on products Verify entitlement (Eligibility of support ) Part Ordering exception handling Schedule Exception handling ( Assigning resources for onsite activities ) Manage Business More...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support More...

Job Summary: The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients physicians and other healthcare professionals. They will handle inquiries schedule appointments process orders and ensure the laboratorys efficiency. More...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb More...

Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures a More...

This is a remote position.Manage customer inquiries via phone email and live chat.Support customers with hotel flight and activity bookings and reservations.Address customer concerns and provide appropriate solutions professionally.Ensure a smooth and efficient customer service exp More...

Join the dynamic field of customer support with an exciting opportunity offered by Kreativstorm a dynamic and innovative managementconsulting firm based in Berlin Germany. Work remotely with our multinational team and provide toptier support to our clients!If you re passionate about More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

This is a remote position. Respond to customer inquiries via phone email and live chat. Assist with hotel flight and activity bookings modifications and cancellations. Ensure a high level of customer satisfaction and problem resolution. Collaborate with internal teams for is More...

This is a remote position.Provide B2C and B2B customer service via phone email and live chat.Assist customers with hotel flight and activity bookings reservations and inquiries.Handle customer concerns and provide appropriate solutions professionally.Ensure excellent customer satis More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c More...

Roles and responsibilities 1. Leadership and Vision Setting a Clear Vision: Develop and communicate a clear educational vision for the school, in alignment with the values and mission of the institution. Inspire and motivate staff, students, and the community to work toward the ac More...

Supply Chain Customer Service Senior Associate Responsibilities Creating production plans and ensuring the delivery of an optimized cross-site manufacturing supply plan that can be scheduled to maintain the target stock holding of all products to deliver service to business u More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...