Customer Relationship Management Jobs in Cairo

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev More...

Job Description Collaborate with other software developers, business ysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions. Develop and maintain a platform roadmap. Integrate existing systems and services into the CRM architecture. Demonstr More...

Roles and responsibilities Building positive relationships with customers Assisting with generating new business Identifying opportunities for greater profits Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitabl More...

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi More...

Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues, provid More...

Managing brand online and offline marketing campaigns Assist in brand marketing plan Keep track of online sales channels Overseeing and developing marketing campaigns Conducting research and analyzing data to identify and define audiences Devising and presenting ideas and strat More...

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, prov More...

Conduct market research to identify potential clients Generate leads and initiate sales calls to prospective customers Develop and maintain relationships with clients to ensure repeat business Meet and exceed sales targets and goals Create and deliver sales presentations to clie More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

We're looking for a full-time Business Development Executive to join our team at SSC Egypt in Cairo, with flexibility for some remote work. In this hybrid role, you will be responsible for identifying new business opportunities, negotiating, and closing business deals, and mainta More...

Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solution More...

Collaborate with internal teams to identify potential business opportunities and develop strategies to leverage them Conduct market research to identify industry trends and competitor activities, providing insights and recommendations Proactively follow up with clients to ensure t More...

Roles and responsibilities To provide Mashreq Bank customer’s financial services which meet customer’s expectations by delivering an unbiased, competent, timely and problem free service. Ensure achievement of set liabilities sales targets on an ongoing basis. More...

- Respond to customer inquiries with regards to banking products and services. - Research required information using available resources. - Handle and resolve customer Internet Banking inquiries and general complaints - Complete call logs - Route service requests to ap More...

Roles and responsibilities Sell the entire range of Personal Banking products to potential retail prospects & maintain strong relationships with existing clients of the bank. Responsibilities Collaborate with internal teams to identify potential business opportunities and d More...