Customer Escalation Specialist Jobs in Egypt

Roles and responsibilities Ensure that staffing needs are being met with a long-term strategy in mind Data export, collection and processing from our Systems, calibration and consolidation for all data. Development of user-friendly reports and data overviews for CX Team performance More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Roles and responsibilities Develop and manage affiliate marketing programs Identify and recruit new affiliates Monitor affiliate activity, analyze performance, and provide recommendations for improvements Manage relationships with affiliates to build loyalty and drive performanc More...

Collaborate with the purchasing and vendors team to ensure product availability and manage inventory levels for The E-Commerce Group. Coordinate with the marketing team to develop and execute promotional campaigns and product launches. Work closely with the operations team to stre More...

Often Available Job Opportunities Management Trainee Customer Service Officer Marketing Executive Finance Officer Product Manager Financial Analyst Relationship Manager Business Development Manager Compliance Officer Branch Manager Investment Advisor Risk Manager HR Busi More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

Qualifications Customer Satisfaction Communication and Customer Service skillsB2C1 SpeakerAnalytical Skills and Account Management experienceStrong problemsolving and decisionmaking abilitiesExcellent interpersonal and communication skillsAbility to multitask and prioritize tasks effe More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals More...

Roles and responsibilities Team Management and Leadership: Supervising Staff: Lead and manage a team of furniture sales associates, helping them with product knowledge, sales techniques, and customer service skills. Provide guidance and motivation to ensure high performance. Trai More...

Roles and responsibilities 1. Team Management and Leadership: Supervising Staff: Lead and manage a team of furniture sales associates, helping them with product knowledge, sales techniques, and customer service skills. Provide guidance and motivation to ensure high performance. T More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approvi More...

Support the marketing department's initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, or content marketing . Manage various marketing campaigns, such as email, event, or content marketing and coordinate the database More...