Customer Service Representative
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Job Description
RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing solutions with a focus on advanced technology robust strategies continuous improvement and innovation.
Role Description
This is a fulltime onsite role for a Customer Service Representative at RAYA CXs location in Qesm 1st 6 October. The Customer Service Representative will be responsible for providing customer service technical support and global services to clients across various industries on a daytoday basis.
Qualifications
- Customer Service Representatives Customer Support and Customer Satisfaction skills
- Customer Service and Customer Experience abilities
- Strong communication and problemsolving skills
- Ability to multitask and work in a fastpaced environment
- Experience in handling customer inquiries and resolving issues
- Good computer skills and familiarity with CRM systems
- Previous experience in a similar role is a plus
- High school diploma or equivalent required; additional education is a bonus
Employment Type
Full Time
