Contact Profiler Jobs in Egypt

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners business to t More...

Key Responsibilities: Primary Focused Domain(s): Productivity Application Development Database. Presenting and demonstrating Anahita s services to customers. Deliver Presentations / Demos and POCs to perspective clients. Build scope of work/low level technical scope base More...

Our company’s journey began in Egypt in 2007. It was then known as NAOS Marketing, a small contact center supporting a marketing consulting firm. Over the years, the company grew steadily and is now recognized as an expert in Customer Experience with 1,300 contact center agents More...

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot More...

Contact high growth supply partners to highlight revenue growth opportunities and maximize value Contact new or potential supply partners to encourage completion of their online registrations Encourage program participation through focused project sprints Communicate efficiently wi More...

Contact high growth supply partners to highlight revenue growth opportunities and maximize value  Contact new or potential supply partners to encourage completion of their online registrations  Encourage program participation through focused project sprints Comm More...

Monitor customer accounts to identify overdue payments. Monitor accounts to identify outstanding debts. Review the company debtor list. Follow up on customer collections Find and contact debtors to arrange debt payoffs Maintain customer payment records by keeping accurate records More...

Providing a personalized, friendly and efficient service Provide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and Corporate Pro-actively encouraging new and existing customers to register for, and use, alter More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

We are searching for a personable, thorough appointment setter to contact prospective clients via telephone and e-mail. The appointment setter's responsibilities include ascertaining whether potential clients might be interested in our products and services and then scheduling a time More...

§ Follow up customers list § Adding new clients and open new markets. § Make the marketing for el sewedy sedco and el sewedy electric scope of products. § Contact customers to follow up their orders &projects § Contact planning department to find out the r More...

To be responsible for the revenue generation of exhibition stands and sponsorship sales to achieve agreed sales targets. Maintain regular contact and visit existing & potential clients to ensure current and new business is developed. Discovers new leads for segment of busi More...

Must Have GDS experience Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Cust More...

Must Have GDS experience + German language is mandatory Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills requir More...