وظائف مدير خدمة تقنية في مصر

Qualifications Customer Satisfaction Communication and Customer Service skillsB2C1 SpeakerAnalytical Skills and Account Management experienceStrong problemsolving and decisionmaking abilitiesExcellent interpersonal and communication skillsAbility to multitask and prioritize tasks effe المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl المزيد...

الأدوار والمسؤوليات التركيز على العملاء: تحب مساعدة الآخرين وتتمتع بقدرة طبيعية على تقديم خدمة ممتازة. ودود وسهل التعامل: تستمتع بلقاء أشخاص جدد وجعلهم يشعرون بالراحة. مهتم بالتفاصيل: تنتبه للأشياء الصغيرة لضمان سير كل شيء بسلاسة. لاعب فريق: تعمل جيدًا مع الآخرين وتساعد في جعل بي المزيد...

الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتجات الخاصة بالشركة ومراجعة سياسة المؤسسة من حين لآخر. تقييم تجربة العميل وكتابة الملاحظات وإرسال ال المزيد...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues, provid المزيد...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln المزيد...

Job Summary:The Senior Technical Office Engineer is responsible for managing and overseeing all technical office activities related to construction projects. This role involves preparing and reviewing technical documentation coordinating with site teams and ensuring that all project s المزيد...

In support of the Maintenance Manager, the Chief Inspector provides an independent means of verifying compliance with ECAR parts 121 & 145. . Assesses subcontractors and suppliers for extension of the quality system. . Maintains an audit system to meet the req المزيد...

Deep Technical Expertise in Data & AI Portfolio: Demonstrable client-facing, deep technical subject matter expertise within Data & AI product portfolio, with the ability to engage in complex, architectural conversations. Excellence in Communication and Collaboration: Provab المزيد...

Position: French Customer Service Agent Location: 6th of October City Egypt Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent to join our المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help المزيد...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing المزيد...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

To provide customer site and internal service and commercial support to the existing JC client base target clients and the external sales team through consistently high level of mechanical expertise highly responsive feedback and outstanding level of client service.Responsibilities:Pr المزيد...

Accountable for developing KONE’s position and customer base in the market Ensures development of customer relationships, profitability, customer loyalty and satisfaction. Approves and follows up customer plans for strategic and core1 in his/her area Identifies and builds المزيد...

Permanent Position: English Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company based in Hurghada Egypt. We provide exceptional customer service solutions to clients across various industries helping them enhance their customer satisf المزيد...