وظائف في مدير البنية الأساسية لتكنولوجيا المعلومات في القاهرة

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through المزيد...

Gather and analyze business requirements for Salesforce projects. Design and implement custom Salesforce solutions, including configuration, customization, and integration. Provide ongoing facilitation and maintenance for Salesforce applications. Conduct user training and provide المزيد...

Define and own the application architecture for the entire VOIS IT Automation organisation, promote buy-in from business and IT side for the common architecture model - Design the solution for different organizations and business owners like CARE, Business, CFSL and COE. - Support s المزيد...

Make outbound cold calls to potential clients to generate sales leads Present company products and services in a professional and persuasive manner Qualify leads and move qualified prospects through the sales funnel Negotiate and close sales deals within assigned quotas Main المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

Business Development: Identify and pursue new business opportunities in the technology services sector. Develop and implement strategies to increase sales and revenue growth. Conduct market research to identify trends and opportunities. Client Relationship Man المزيد...

الرد على استفسارات العملاء وتقديم الدعم الفني عبر الهاتف أو البريد الإلكتروني أو الدردشة استكشاف مشكلات الأجهزة والبرامج وإصلاحها تشخيص وحل مشاكل الشبكة توثيق جميع المشكلات والحلول في نظام التذاكر لدينا تصعيد المشكلات حسب الضرورة للفنيين رفيعي المستوى التعاون مع أعضاء الفريق لتحديد ال المزيد...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all المزيد...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so المزيد...

الأدوار والمسؤوليات نحن نبحث عن فني خدمة عملاء كفء لتقديم المساعدة الفنية السريعة والمفيدة على أنظمة الكمبيوتر. ستجيب على الاستفسارات حول المشكلات الفنية الأساسية وتقدم المشورة لحلها. يجب أن يتمتع فني خدمة العملاء الممتاز بمعرفة فنية جيدة وأن يكون قادرًا على التواصل بشكل فعال لفهم ال المزيد...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa المزيد...

1. Maintain and review the listing of all regulatory, commercial and organizational technology compliance requirements to ensure the IT group is aligned. 2. Maintain and develop the associated IT compliance control gaps documentation, implementation and testing of the entire IT compl المزيد...

Assist in preparing a group risk-based IT audit plan, to be reviewed by the Group IT Audit manager. Participate in evaluating IT controls, compliance, governance, process, and risk management. Participate in IT Security assessment & Audit project assignments. Development of I المزيد...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help المزيد...

Network: -Design and implement robust network infrastructure, including switches, routers, firewalls, and wireless systems. -Configure and maintain network devices to ensure optimal performance and availability. -Troubleshoot and resolve network-related issues, identifying and address المزيد...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA G المزيد...

1. Governance: Develop and maintain IT governance policies, procedures, and standards in alignment with industry best practices and regulatory requirements. Implement governance frameworks such as COBIT, ISO 27001, NIST, SOC 2, PCI etc., to ensure effective IT governance across the المزيد...

تعظيم نمو الحجم المربح على المدى الطويل للشركة داخل البلد المعين تطوير خطة عمل واستراتيجية لخدمات الشركة في البلد المعين توفير القيادة وتماسك الفرق داخل الدولة، بما في ذلك توظيف وإدارة الموظفين تحقيق أهداف أداء الشركة مقابل الأهداف واستراتيجية النمو توفير تحديثات تقدم المشروع المزيد...

Leading a full range of assurance tasks including the planning, testing, reviewing and reporting stages on large and complex client engagements Managing and leading engagement teams, monitoring and mentoring junior team members and delivering assignments on time in accordance with t المزيد...