وظائف Customer Success Officer في مصر

مهارات ممتازة في الكتابة والتحدث باللغة الألمانية (المستوى C1) واللغة الإنجليزية (المستوى B2). تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواص المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

الأدوار والمسؤوليات 1. الإشراف على الفريق والقيادة الإشراف على فريق من مندوبي المبيعات وإدارته، والتأكد من اتباعهم لسياسات وإجراءات الشركة. تدريب وتطوير الموظفين، وتقديم التوجيه بشأن معرفة المنتج، وتقنيات المبيعات، وخدمة العملاء. تحفيز وتشجيع أعضاء الفريق على تلبية وتجاوز أهداف المبي المزيد...

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi المزيد...

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev المزيد...

Oracle SQL Developer: A popular tool for database development and management Oracle Enterprise Manager: For comprehensive database management and monitoring Oracle Data Integrator (ODI): For data integration and ETL processes. Oracle Cloud Infrastructure (OCI): Leveraging cloud s المزيد...

You will perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems. You will be communicating with and accepting all operative advice from the Customer Care Center. You will ensure the proper use of tool & test equipment. You will comply wi المزيد...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei المزيد...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our المزيد...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data المزيد...

الأدوار والمسؤوليات إدارة الفريق والقيادة: الإشراف على الموظفين: قيادة وإدارة فريق من مندوبي مبيعات الأثاث، ومساعدتهم في معرفة المنتج وتقنيات المبيعات ومهارات خدمة العملاء. تقديم التوجيه والتحفيز لضمان الأداء العالي. التدريب والتطوير: إجراء جلسات تدريبية للموظفين الجدد وتوفير التعليم المزيد...