Customer Insights Specialist

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights

- Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers

- Gather, validate, and explore data in order to find hidden insights and patterns

- Analyse information from multiple data sources and business stakeholders to identify actionable insights

- Identify opportunities to drive customer value, through different customer behaviour analysis techniques

- Review customer data for trends, patterns, and causal analysis to assist in understanding customer behaviour