وظائف Call Center Executive في مصر

Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions Future Group a leader in translation and localisation services since 1994 invites you to become a part of our dynamic team. With المزيد...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process & Technical Support ExecutiveFresher/ExperienceCandidate having 0-8 year of experience in Sales, Voice processAny Graduate fresher OR Under المزيد...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

Roles and responsibilities Plan & execute department strategy in alignment with the local & VF-Group guidelines. Ensure delivery of on time, quality and cost-effective Infrastructure services within agreed SLAs, and partner with Account Management, to support planning المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc المزيد...

Coordinate all new device installations in server room. Basic support in data center equipment installation. Perform Data Center security and provide data center system monitoring services. Support planned maintenance events system, backup processes and disaster recovery drills. المزيد...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers المزيد...

Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all network processes to ensure the smooth flow of data across the network. Collaborating with software and net المزيد...

قيادة وتحفيز فريق من وكلاء مركز الاتصال، وضمان تحقيق أهداف الأداء واتفاقيات مستوى الخدمة أو تجاوزها باستمرار. مراقبة وإدارة مؤشرات الأداء الرئيسية للفريق، بما في ذلك أوقات معالجة المكالمات وحل المكالمة الأولى ودرجات رضا العملاء والمقاييس الأخرى ذات الصلة. عقد اجتماعات منتظمة للفريق لت المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one المزيد...

Files documents and answers employee inquiries. Posts job vacancies, and do phone screening calls, schedules interviews, and confirms applicant availability. Gathers and organizes job applications. Writes employee communications and correspondence about updates and announcements. المزيد...

Monitoring the operational KPIs and achieve the needed targets. Communicate with other teams for smooth processes flow. Solving the daily issues might take place with the teams on ground. Managing the team members and making sure all implementing the needed tasks. Generating the المزيد...

Ensuring promptness, freshness, and quality of dishes. Coordinating cooks' tasks. Implementing hygiene policies and examining equipment for cleanliness. Designing new recipes, planning menus, and selecting plate presentations. Reviewing staffing levels to meet service, opera المزيد...

Manage AFH Supervisors & Pre-sellers to achieve targeted sales KPIs, including scanning and activating all weighted AFH chains within the dairy category. Maintain relationships with key customers (E-commerce, HORECA, businesses & GYMs) and negotiate customer contracts aligned المزيد...

Executive CLINIC ManagerPart time evening job (4 hours daily) Thursday and Friday Off.Age: 2127Good command of English computer IT and PR.Artistic mindset preferred.