Customer Support Jobs in Alexandria

Job Summary Chief Technology Officer (CTO) to lead the digital transformation of the retail operations. The CTO will be responsible for developing and implementing innovative technology strategies to modernize our infrastructure enhance customer experiences and support the companys st More...

- Lead First Mile Operations in Egypt assuring best seller/customer experience through monitoring different KPI's e.g. (DEA , FDPS & C-Ret ) - Ensure safe work environment for our AA's & customers - Collaborate with different stakeholder WHS , account manager , exter More...

Develop and customize Oracle E-Business Suite modules, including Oracle Forms and OAF pages, to meet specific business requirements. Design, implement, and optimize PL/SQL database objects and SQL scripts, ensuring code quality and performance. Create and support integration solut More...

Lead execution of digital/offline marketing strategies to support business growth Develop customer journeys based on the designed strategy Track progress of programs and campaigns, monitor key marketing metrics, evaluate processes and report results to optimize the effectiveness and More...

Acquire and update knowledge on procedures related to relevant processes. Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks. Ensure that the process requirements are met, adhered to complete in accordance with established pr More...

Roles and responsibilities People management: managing all aspects of the direct team supporting, including recruitment, onboarding, training, mentoring & coaching, rewards and recognition, performance management & improvement, talent retention. Business management, includ More...

Roles and responsibilities The Senior Manager - E-Commerce Operations is responsible for managing the company’s digital business operational performance in direct online sales including fulfillment, last mile operations and quality and Hygiene standards to enhance the whole cus More...

As a business partner, you will act as an initial point of contact to employee groups across certain functions, building strong relationships and providing a high level of support to enable the delivery of our business priorities. You’ll have your own employee groups across More...

Implement global and divisional strategies in the area of responsibility, provide input to global business areas, and ensure achievement of targets through regular oversight and improvement actions. Deliver operational/project targets, ensure customer satisfaction, improve net promot More...

Roles and responsibilities Manage travel requests,support in travel cost optimization, and ensure adherence to travel policies for all Majid Al Futtaim's Operating Companies across all operating countries. ROLE PROFILE Collaborate with relevant stakeholders, such as travel age More...

Providing strategic legal advice to members of the regional management team and other stakeholders. Providing legal support for the IMEA region relating particularly to commercial, corporate (including M&A), governance and employment matters. Drafting, reviewing and negotiating More...

Results: Lead the business of support (SMA) to increase financial results and customer satisfaction through developing performance measurements on which to monitor progress against key metrics Manage the Support Services in term of P&L Manage the SMA proposal (operationally an More...

Plan, prepare, and deliver 25 hours of English teaching tailored to diverse customer groups and learning styles. Monitor student progress and provide ongoing feedback to support learner autonomy. Collaborate with the teaching team to develop, evaluate, and enhance English courses More...

To provide customer site and internal service and commercial support to the existing JC client base target clients and the external sales team through consistently high level of mechanical expertise highly responsive feedback and outstanding level of client service.Responsibilities:Pr More...

Court Order/ Production Order Processorwho will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of wo More...

- Responsible for managing and controlling performance, cost and capacity of external fulfillment logistics provider (3PL) - Monitor and analyze customer experience and delivery performance. Maintain and develop KPIs and SLAs with 3PL. - Contribute and lead major projects within the More...

Roles and responsibilities . Customer Assistance and Sales Customer Engagement: Greet customers as they enter the department, offer assistance, and engage them in conversation to understand their needs and preferences. Product Demonstrations: Provide detailed information about th More...

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Develop More...

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Develop More...

Service Design and Innovation: Lead the ideation and conceptualization of new services. Design service delivery models that enhance client satisfaction and operational efficiency. Market Analysis: Conduct comprehensive market research to identify trends, assess customer needs, and und More...