Court Order/ Production Order Processorwho will be responsible for the below:
Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process.
Ensure that the process related procedures are implemented and followed
Agreed volume of work is handled contributing to the achievement of the unit/department/centre performance target, build professional relationships with colleagues in his/other areas and with the BP as well.
Ensure that the customer issues / problems are effectively investigated and resolved or appropriately referred with recommendations,All data requirements (ICATS timesheets, leave requests, absence requests and ad hoc process information) is completed and updated in a timely manner
Ensure that the productivity, quality levels are achieved as per the standards sent for the process, assist line manager/supervisor with managing day-to-day operations and support colleagues on process if needed.
Participate in team meeting / team activities, work towards sustaining team spirit and Support achievement of team objectives, ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
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