Solution Engineering Manager

Roles and responsibilities

• People management: managing all aspects of the direct team supporting, including recruitment, onboarding, training, mentoring & coaching, rewards and recognition, performance management & improvement, talent retention.
• Business management, including:

• Acting as a true business partner to the supported sales teams by providing effective input on sales cycle progression of deals, direct customer engagement when necessary to make a difference, comprehensive understanding of the market and industrialized customer needs and sales plays.
• Understanding the business requirements of the assigned region; ensuring that the team delivers services mapped to local needs.
• Boost the channel approach on all delivery exemplifies by consistent / increasing co-delivery with target partners.
• Continuous qualification and prioritization: calibration of team effort based on qualification criteria and deal specificities; prioritization of requests across different regions and stakeholders based on EMEA Impact and business goals.
• Deal and engagement reviews: frequent engagement reviews to maximize win chances for deals; making sure that the team deliverables and services are at the best quality and responding to our customers’ needs (as opposed to requests).
• Build and maintain strong business partnerships with other Oracle teams (e.g. CSM, Oracle Consulting, Product Management, Business Operations)

• Drive continuous improvement and innovation

• Ensure service excellence across the End2end delivery cycle of Solution Engineering activities on sales opportunities and engagements.
• Consistent monitoring of team KPs and improvement actions.
• “Innovation happens on deals”: driving innovation on deals supported by your team members; pilot new ideas on deals, in line with the overall presales vision and mission

• Support the broader management team:

• lead initiatives to grow the organization
• support other managers and act as one management team
• take initiative in driving change and positively influencing the entire presales eco-system
• as First Line Manager, you will be empowered to lead the business management of your team and find the best ways to align to the sales and presales strategy.

Desired candidate profile

Your leadership, knowledge, and customer-centricity will help us become the number one cloud company in the world.

• Proven track record of business management, people development/management, management, stakeholder and prioritization, change management.
• Previous management & leadership experience is required.
• Previous experience in Sales/Presales/Business Operations/Consulting (expected)
• Exposure to Partner model / Channel (expected)
• Proficiency/knowledge of the Oracle SaaS Solutions (expected)
• Fluency in English (required)
• Excellent communication and presentation sills, conflict resolution, coaching and mentoring skills
• Positive, inspirational leadership, growth mindset
• Strong planning and organizing skills, decision making in ambiguous and challenging situations
• Strong business and work ethics
• Experience in working in multicultural environments and leading virtual teams across multiple geographies is a plus
• Ability to work in a team, yet independently lead the day-to-day operations of the SE team
• Strong personal drive and efficient approach to problem solving
• Ability to manage multiple tasks and apply good prioritization models