Customer Rapport Jobs in Cairo Md

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Roles and responsibilities 1. Team Supervision and Leadership Supervise and manage a team of sales associates, ensuring they follow company policies and procedures. Train and develop staff, providing guidance on product knowledge, sales techniques, and customer service. Motivate More...

Roles and responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and More...

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing More...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi More...

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev More...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Utilize advanced analytics techniques to extract insights from customer data, analyze customer behavior, preferences, and trends to identify opportunities for enhancing customer experiences. Conduct recurrent and ad-hoc customer related analysis for the various stakeholders in the g More...

Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services Proactively identify and capture upselling opportunities. Investigate & identify the parts required and submit quotations. Check parts availability and ensure correct p More...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie More...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a More...