Customer Experience Jobs in Riyadh

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

Degree in business administration or related field. Excellent communication skills. Ability to solve problems and meet customer needs. Ability to deal with difficult situations effectively. Knowledge of methods to improve customer services. Commitment to providing outstanding customer More...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey Understand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manag More...

Develop and implement project management methodologies, processes, and tools to ensure effective project execution. Lead and manage a team of project managers, providing guidance, support, and mentorship to ensure project success. Define project objectives, deliverables, timelines More...

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analyzing the cause of the problem, generating possible solutions and implementing a plan to resolve the prob More...

Compile CIAM microservices platform Runbook Socialize Runbook with Production Support Team and where applicable with ForgeRock Integrate Dynatrace with Prometheus as the SIEM solution for the CIAM platform Configure Dynatrace to measure transaction latency for easy detection and More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication skills in German (mother tongue level) and English (profic More...

Experience as a mechanic or a strong technical background in cars. Knowledge of ROB, Plan-it and Wincar is a big plus. Customer focus and excellent communication skills. Flexibility to work in both the customer contact center and the reception desk.

Required SkillsTC BM IDETC ITKTC Bulk LoaderNX Load UtilityJava/C/C#SQLData Modeling / Data Mapping / Data MigrationPart RenumberingFunctional experience on SAP PLM & ECTR Role and Responsibilities:Data mapping and migration process for SAP/ECTR into Teamcenter.Able to provide bes More...

Exceptional communication skills, highly organized, collaborative, and detail-oriented Empathetic, positive attitude with a desire to help our customers reach their goals: you’re passionate about making our customers look good! Curiosity and the desire to learn and practical More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

University degree in marketing or related field. Excellent communication skills and ability to build and maintain good customer relationships. A deep understanding of customer needs and the ability to meet them effectively. Ability to plan and implement marketing strategies and manage More...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions. Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critica More...

Manage Customer value management activities in terms of monitoring the data quality and accuracy. Set the right customer segmentation parameters, develop the overall segments specific and consistent customer segment profiling and treatment policies and ensure their alignment with r More...

Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships Your polished organizational skills, More...

Strong Communication Skills: Ability to communicate clearly and effectively with customers and understand their needs. Excellent product or service knowledge: You must have in-depth knowledge of the products or services offered by the company to be able to guide customers effectively. More...

Bachelors degree or equivalent We are looking for a Senior Product Manager to own group products in the shopping experience team in the MENA region. You will need to set the strategy objectives and success metrics build the product roadmap write product requirement documents PRFAQs i More...