Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.
Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issues
Works closely with the Account Management and Sales teams to support strategic client initiatives
Manages and supports the delivery of the Operational Plan and Key Success metrics as required to support a successful renewal and expansion.
Develops and maintains relationships with senior management across lines of business and third parties.
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