Service Desk Manager Jobs in Doha

Supervise, train, and mentor service desk staff. Monitor and manage service requests and incident queues. Ensure that service requests are prioritized and resolved in a timely manner. Escalate and manage high-priority or complex issues. Incident Trend Analysis Ensure th More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Consistently offer professional, friendly and engaging service to our internal and external guests Process all external and internal calls either by redirecting calls or assisting the caller Take ownership of the caller’s request and ensure follow up according to the hotel&r More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

The IT Service Desk Specialist serves as the first point of contact for users seeking technical assistance. This role is responsible for providing exceptional customer support troubleshooting technical issues and ensuring timely resolution of service requests. The ideal candidate wi More...

The management, motivation and optimisation of the customer service team ensuring the achievement of KPI's in line with the requirements of both internal and external customers. The adaptation and development of SOP's within the department to ensure the highest quality of s More...

The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and appropriate communication skills both verbally and electronically. They ha More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction. Develop and implement customer service policies and procedure. Manage a team of customer service representatives and call centre agents. Mo More...

Manage engineers performing Structural Design and Analysis of Boeing commercial airplanes. Primary duties of the team include customer service interface, repair development, structural analysis, structural damage tolerance analysis, project management, operational safety assessment More...

Job Characteristics: Responsible for providing technical support to current customers. Able to provide basic service support to customers. Demonstrates the ability to work in a safety focused environment. General awareness of business, equipment & products. Understands value propo More...

Roles and responsibilities Supervise and manage daily front desk operations, ensuring smooth check-ins, check-outs, and guest interactions to maintain a high standard of service.Be the Ambassador of Exceptional Service: Be the ambassador of exceptional service, representing the hotel More...

Job DescriptionTo assist the Front Officeteam with all reception related tasks while focusing onpersonalized service to the guests. Playing a key role in VIPprocedures. Making sure all guests are satisfied with their staythrough follow ups and providing the highest level of service wh More...

Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us Prepare all th More...

Roles and responsibilities Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests thr More...

About the job Requirements: * 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems. *Tier 1/2 desktop support experience * Skilled with creating documentation and work instructions based on completed work. * Must have at least one of the following COMPTIA Certs: A+ More...

We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people. You will be working in a hybrid way, wi More...

Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance an More...

Your experience and qualifications . Strong Knowledge of ITIL processes (IM, CM, PM and SRs) . Hands on with CMDB / asset management and onboarding and offboarding process. . Experience on driving migration assignments with EOL / EOS devices. . Proven experience on driving servi More...

Your Responsibilities Managing warranty cases for installed base Being the main contact person for our sub-suppliers, planning and coordinating their works onsite Handling non-conformance reports (NCRs) from registration in our internal systems to successful closing Advising t More...