Royal Service Agent
Posted on :
20-07-2024
Employer Active
1 Vacancy
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Job Description
- Consistently offer professional, friendly and engaging service to our internal and external guests
- Process all external and internal calls either by redirecting calls or assisting the caller
- Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
- Have a sufficient working knowledge of all departments
- Serve as a liaison for Guests requiring information relating to all aspects of the hotel
- Deliver and program wake up calls for guests
- Send Secure Pay forms upon request
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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