Ticketing Jobs in Philippines

Job Title: IT Support Technician Salary: 1300 USD Schedule: 8:306PM UK TIME Location: South Africa (Remote) Key Responsibilities: Answer incoming calls from customers and serve as the initial point of contact for technical support. Create manage and update tickets usin More...

At least 6 months BPO experience handling international accountProficient computer skills and experience with MS Office.Excellent communication (written and verbal) skills.Good comprehension skillsGood documentation skillsFlexible to work multiple shifts including weekends.Amenable to More...

Your key tasksEvaluate HR processes to identify opportunities for improvement automation and standardization across regions; collaborate with local HR teams to align global policies with regional needsSupport in Global HR projects and initiatives:Assist in the planning and execution o More...

Your key tasksEvaluate HR processes to identify opportunities for improvement automation and standardization across regions; collaborate with local HR teams to align global policies with regional needsSupport in Global HR projects and initiatives:Assist in the planning and execution o More...

Your key tasksEvaluate HR processes to identify opportunities for improvement automation and standardization across regions; collaborate with local HR teams to align global policies with regional needsSupport in Global HR projects and initiatives:Assist in the planning and execution o More...

This is a remote position.We are seeking a Technical Support Specialist based in the Philippines to join our remote team. This role involves reviewing and updating support tickets documenting and tracking issues and ensuring timely resolutions. The ideal candidate will have experie More...

Job Title: Partner Support Specialist Company Overview We are a missiondriven fastgrowing startup empowering K12 and nonprofit leaders with modern financial software supporting the full ProcuretoPay lifecycle and Budget Planning & Management. Our platform enables our partners to More...

This is a remote position.SUMMARYWe are looking for an experienced Senior Windows Systems Support Engineer to join our Enterprise Engineering Team. As a Systems Engineer you provide L2 support and perform Engineering tasks as needed by the client. It will be your job to acknowledge More...

Role Description This is a fulltime remote role for an IT Support Specialist at a growing US based company. The IT Support Specialist will be the first point of contact for our clients and team members helping them resolve technical issues and ensuring smooth operations of IT systems More...

Role Description This is a fulltime remote role for an IT Support Specialist at a growing US based company. The IT Support Specialist will be the first point of contact for our clients and team members helping them resolve technical issues and ensuring smooth operations of IT systems More...

We are looking for a Customer Experience and Customer Support Specialist to join our team with potential for growth into advanced roles. This position will focus on delivering exceptional customer support experiences using Zendesk and other tools. You will play a vital role in ensurin More...

Workplace Engineering Track Engineer Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and handson experience of Incident Management process / prioritization and categorization of incidents is important E More...

Summary: The SOC Analyst is responsible for monitoring and analyzing security events on an ongoing basis. The role involves investigating and responding to threats in a timely and effective manner and where necessary escalating incidents to the appropriate teams for indepth analysis More...

Answer all inbound calls/chats/emails within SLAMeets QA requirements (90 score consistently) productivity (min. of 50 tickets) CSAT (4 stars min. and 20% Response Rate) and other key performance metrics (70% FCR 6.5 minutes AHT <10 seconds ASA attendance)Courteous shows empathy d More...

The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions troubleshooting problems and escalating issues to the appropriate team members. The ideal candidate will have strong technical More...

Overall PurposeThe main goal of CUSTOMER SERVICE REPRESENTATIVE is to typically interact with the customers daily through various channels and responding promptly to customer inquiries. Maintaining a positive empathetic and professional attitude toward customers always. Most important More...

The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions troubleshooting problems and escalating issues to the appropriate team members. The ideal candidate will have strong technical More...

The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions troubleshooting problems and escalating issues to the appropriate team members. The ideal candidate will have strong technical More...

As a member of our Business SaaS Service Desk team you are responsible for the end to end management of Avaloq clients. The team is the single point of contact for all clients asking for SaaS support it manages the incoming calls tickets and emails. All the issues are tracked through More...

As a member of our Business SaaS Service Desk team you are responsible for the end to end management of Avaloq clients. The team is the single point of contact for all clients asking for SaaS support it manages the incoming calls tickets and emails. All the issues are tracked through More...