Senior HRO Subject Matter Expert
Senior HRO Subject Matter Expert
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Salary Not Disclosed
1 Vacancy
Job Description
Your key tasks
- Evaluate HR processes to identify opportunities for improvement automation and standardization across regions; collaborate with local HR teams to align global policies with regional needs
- Support in Global HR projects and initiatives:
- Assist in the planning and execution of global HR projects including HRIS implementation policy rollouts and process enhancements
- Provide project management support ensuring timely completion of milestones and effective collaboration across departments and regions
- Product ownership of global HR Solutions:
- Manage and optimize the AskHR ticketing tool to ensure timely and efficient resolution of employee inquiries globally while monitoring key HR metrics and providing regular reports on SLAs and process improvements
- Oversee the HR SharePoint site ensuring it is userfriendly uptodate and an effective resource for employees worldwide
- Work closely with HR and Corporate IT to implement updates and improvements to HR systems ensuring they meet the needs of both global and local HR teams
- Partner with HR leadership to develop and implement communication strategies that ensure consistent messaging and support internal HR communications such as newsletters and updates to keep employees informed and engaged
Qualifications :
- Bachelors degree in HR Business Information Systems or a related field
- Minimum of 5 years of experience in HR operations with a focus on HR technology and global HR project management
- Strong understanding of HR processes and HRIS systems with experience managing tools like ticketing systems and internal communication platforms
- Proven project management experience with the ability to lead and manage multiple initiatives simultaneously
- Excellent written verbal and interpersonal communication skills
- Used to act in a global matrix environment managing multiple stakeholders across functions
- Analytical mindset with strong attention to detail and the ability to generate actionable insights from HR data
- Proficient in Excel and PowerPoint and collaboration tools such as SharePoint
It would be a real bonus if you have
- Experience in creating insightful dashboards using Power BI and/or SAC is highly desirable
- Familiarity with HRIS particularly SuccessFactors is a significant advantage
- Experience with ticketing systems especially JIRA will be considered a strong plus
Additional Information :
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations.
#LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
