Telecommunication Services Jobs in Malaysia

The position will require you to support the contact centre via telephone calls and emails in spoken and written Mandarin English and Bahasa Malaysia.Responsibilities of the Role:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when requir More...

Responsibilities of the Role: Represent the client professionally in all communications with customers whether through phone email chat walkins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inqui More...

Responsibilities of the Role:Provide daytoday delivery and technical support for endusers of desktop applications telephones printers computer hardware mobile device and similar devices via Ticketing Phone support and onsite support as required.Support Windows and MAC hardware primari More...

Job Brief:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time.The position will require you to support the contact centre in spoken and written English & Tagalog.Responsibili More...

IT Development Associate SpecialistTheIT Development Associate Specialist is part of Online IT team who is responsible for taking on the development of the eCommerce and eService related business requirements to support B2C and B2B use cases. We are looking for both frondend web and b More...

Job Brief:Support Service Delivery Manager (SDM) in analyzing root cause for exceptional incidents and performance issues define corresponding action and executing and tracking actions to drive for performance improvement.Prepare regular reporting and analysis (daily weekly and monthl More...

The Responsibilities of the Role:Monitor and track field service activities end to end including turnaround time parts request parts usage repeated repair onsite scheduling customer feedback and process compliance. May require to make outbound calls to customer when needed to validate More...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

Responsibilities of the Role:Responsible for collaborating with operations and IT teams to ensure reliable services by designing solution architectures. This includes developing ICT blueprints and defining enterprise infrastructure data and solution architectures to align IT systems w More...

Cantonese/Mandarin Tech SupportLEADING BRAND IN COMPUTERSCANTONESE AND MANDARIN LANGUAGE SUPPORT FOR HONG KONG AND TAIWANESE CUSTOMERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and s More...

IT Development Associate SpecialistTheIT Development Associate Specialist is part of Online IT team who is responsible for taking on the development of the eCommerce and eService related business requirements to support B2C and B2B use cases. We are looking for both frondend web and b More...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network i More...

LEADING BRAND IN COMPUTERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and services.The position will require you to support the contact centre in spoken and written English and Thai.T More...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part More...

Responsibilities: Develop detailed comprehensive and wellstructured test plans and test cases. Play the role QA Engineer: Design develop and execute automated test cases using Puppeteer framework or any other similar tools. Identify and report issues found in a detailed manner then ve More...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys products ser More...

Job Description:BI Dashboard & Reporting Development:Design develop and maintain interactive dashboards and reports in Power BI that provide insights into sales inventory marketing performance and other key business metrics.Use Power BI to integrate data from various sources including More...

Job Brief:This department plays a crucial role in maintaining the companys competitive edge and ensuring its longterm growth and sustainability.Responsibilities:Junior Software Engineer The ideal candidate will have a passion for coding a desire to learn new technologies and the abili More...

Job Summary:To Lead Supervise coach and manage the Executive Technical Support team to ensure that both Call Centre operational targets (KPIs) and service levels are achieved.Review Workflows & process procedures (SOPs); to close Service gaps to ensure Call Centre productivityTo maint More...

Manage Managing Partners calendars and set up meetingsManage Managing Partner s travel arrangements (including visas/accommodation)Maintain records of Managing Partner s contactsTake minutes during meetingsHandle daily accounting and finance operationHandle invoices payments vouch More...