Problem Resolution Jobs in Kuala Lumpur

What You Will DoIndependently solves problems in broad complex and unique networks with mixed environments. Supports engineers from multiple teams as well as the field and aids them in problem resolution.Acts as a focal point for large account network problem resolution and provides t More...

Role & Responsibilities A Technical Consulting Engineer for Technical Services is part of a highly sed team in a cuttingedge technology supporting IOSXR Operating system routers (ASR9000 Cisco 8000 NCS5500 CRS) & NXOS Switches (Nexus 3K9K5K and 7K). This role will be located a More...

Open Position: Unix/Linux IT Security Specialist (Techbased Company) A Techbased Company is currently hiring for Unix/Linux IT Security Specialist to join the team and be based in the Kuala Lumpur office. Key requirements include: Must have at least 5 years in Linux administration wit More...

Your Impact: Diagnose trouble and replicate customer issues research and identify solutions to them.Provide technical guidance and best practices as the subject matter expert in our products.Effectively communicate on a peer level with IT professionals within customer accounts to reco More...

What Youll DoThe teams provide Proactive and Reactive support to our Global Premium Customers. TAC expects that our engineers demonstrate a high level of customer network intimacy by working very closely with them and understand their business priorities. Cisco is seeking a Data Cente More...

Job Brief: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within the contact or by dispatching for servic More...

Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/ laptop/ tablet/ other related devices).Determine the problem and provide a technical resolution within the contact or by di More...

Job Responsibilities:You will be responsible for the endtoend software development and support for all work transitioned from Group (which could be projects quarterly change requests L3 production fixes). This includes analysis and design to development implementation testing and supp More...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

Implement secure network solutions that meet business requirements.Create and configure virtualized systems in the AWS environment.Perform infrastructure upgrades and updates to maximize system efficiency while minimizing downtime.Deploy applications in AWS using EC2 instances and Ela More...

Job Brief:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time.The position will require you to support the contact centre in spoken and written English & Tagalog.Responsibili More...

Job Summary:To Lead Supervise coach and manage the Executive Technical Support team to ensure that both Call Centre operational targets (KPIs) and service levels are achieved.Review Workflows & process procedures (SOPs); to close Service gaps to ensure Call Centre productivityTo maint More...

Job Responsibilities:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & More...

Mon to Fri: 8am to 5:45pm Job Responsibilities 1. The QA Engineer will administer the company quality program to continually improve the quality level of products and services to achieve total customer satisfaction.2. Establish and implement quality plans and procedures to achieve req More...

Informatica Developer and ODI Data Management Job Purpose: Should be able to troubleshoot errors on Informatica Oracle Data Integrator (ODI) Teradata Hadoop platforms and supports applications built on top of it. Strong problem solving knowledge on Databases like Hadoop Teradata &am More...

Senior Support Specialist L2/L3 Job Purpose: Should be able to troubleshoot erros on Informatica Teradata Hadoop platforms and supports applications built on top of it.Strong problem solving knowledge on Databases like Hadoop Teradata & SQL.Monitoring JobsWorkflow and working wi More...

Network Engineer Role Overview: We are seeking a skilled Network Engineer to manage and optimize our network infrastructure including FortiGate firewalls and other network devices ensuring secure highperformance connectivity. This role also involves working with SIEM tools making sure More...

Customer Care Support (Singapore and Malaysia): Respond to all customer enquiries across all channels (including Email Voice call SMS Whatsapp Web Chat Proactive Chat Facebook Instagram) using the Customer Care system and deliver a highest level of service and qualitative respondEnsur More...

Job Ref:L65549XR Responsibilities: Incident Resolution: Promptly address and resolve SAP FICO module incidents ensuring minimal disruption to operations.Change Request Management: Provide advice and solution to meet business change expectation; to meet the agreed delivery datelines.Se More...

Position: Bilingual (Japanese English) Network Engineer Job Description: Handson experience in Telecommunication environment/NOC engineer;Indept knowledge in WAN transport systems LAN switch technology routing protocols (EIGRP OSPF BGP4).SDWAN is an added advantageCCNA & SDWAN certi More...