Support Manager Jobs in Amman

A fun environment focused on learning and ownership No bureaucracy, flat hierarchy, and open communication Flexible working schedule and work-from-home days Best available health insurance, covering spouses and children Delicious lunch catering and awesome coffee Work with awes More...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectives Lead geographi More...

Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, More...

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by co More...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l More...

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person More...

Drafting, checking, and approving financial reports for partner organizations, ensuring the respect of and compliance with procedures based on financial and HR policies as well as donor rules. Facilitate the monthly review of financial documentation by Compliance department and lia More...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.

Evaluates system potential by testing compatibility of new programs with existing programs. Evaluates expansions or enhancements by studying work load and capacity of computer system. Achieves computer system objectives by gathering pertinent data; identifying and evaluating optio More...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Troubleshoot and resolve issues with software or hardware. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Sup More...

Install and configure Point of Sale system on customer devices Test and deliver Point of Sale System to customer Identify and correct problems uncovered by testing or customer feedback. Contribute to the development of new solutions through design, testing and delivering the best More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

Provide technical support to clients using our ERP systems via email, phone, or ticketing system. Diagnose and troubleshoot technical issues reported by clients, including but not limited to system errors, configuration problems, and data discrepancies. Perform high-level debuggin More...

We are hiring a warehouse worker to join our team in the Gainesvile FL area!Responsibilities:Assist in loading/unloading rucksMove, Replenish and organize inventory as neededPull orders based on delivery and demandOperate Forklift to help customers load productsSchedule: Monday - Frid More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain sy More...

Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...