Support Manager Jobs in Amman

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Responsibilities People Management You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people Response and Resolution You manage the customer relationship More...

Manage and lead a diverse and inclusive team of Support Engineers and Support Escalation Engineers, with focus on team performance. Enable an environment in which people can do their best work, ensuring your team builds the customer focus, collaboration skills, technical expertise, More...

Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations Commit to Performance Management & Recognition Program. Provide guidance and coaching to team for addressing highly complex, strategic financial and executive level cases, including cus More...

- Manage and lead assigned projects from initiation to closing. - Facilitate the definition of project scope, goals, and deliverables. - Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. - Ensuring project deadlines are met. - Dete More...

To maintain a high service standard and equipment’s and systems performance at function rooms. Maintain high availability whenever support is required. Full functionality test to be done prior any function and to be handed over to function in charge or organizer. Support th More...

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and More...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Customer Su More...

Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure troubleshooting as needed for More...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. More...

Coordinate closely with the hub-based protection coordinators and Amman-based protection program manager on overseeing the day to day implementation and progress of the PSS program activities at the RI and partners WGSSs and mobile services. Provide direct technical guidance and su More...

You’ll likely balance your time between both project management and analytics. We’ll also look to you to audit and manage budgets and expenses, along with compliance and due diligence. Manage stakeholder expectations, project plans and communications, and provide status More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...