Support Manager Jobs in Amman

Communicating with customers by making and receiving outbound and inbound calls, and handling customers queries on different channels and platforms. Assessing new leads upon liwwa’s Eligibility and Application requirements, by using a set of tools to analyze and provide an in More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

A Technical Support Specialist's main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. ... Technical Support Specialists are a huge benefit to companies as they modify, clean, install and repair computer systems More...

Customer Management and Issue handling Available to handle Emergency and critical issues while on call roster Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis Scope, define and More...

Support the HR team in setting up new electronic and paper archiving systems for employee files and recruitment files for different hubs. Maintain, organize and update staff personnel files, and ensure that all staff personnel changes are documented and updated in the HR database. More...

Install and configure Point of Sale system on customer devices Test and deliver Point of Sale System to customer Identify and correct problems uncovered by testing or customer feedback. Contribute to the development of new solutions through design, testing and delivering the best More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

Provide technical support to clients using our ERP systems via email, phone, or ticketing system. Diagnose and troubleshoot technical issues reported by clients, including but not limited to system errors, configuration problems, and data discrepancies. Perform high-level debuggin More...

We are hiring a warehouse worker to join our team in the Gainesvile FL area!Responsibilities:Assist in loading/unloading rucksMove, Replenish and organize inventory as neededPull orders based on delivery and demandOperate Forklift to help customers load productsSchedule: Monday - Frid More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain sy More...

Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front end and back end functionality of applications. Consulting with the software develo More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Implement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. Support physical elements of remote repair as needed. Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of CRDF More...

Perform software distribution updates, server patches, scripting, testing and support Perform 1st and 2nd level desktop troubleshooting and end-user support in conjunction with the Information Technology Assistants Assists in maintaining the availability of Internet, VPN connectivi More...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Curren More...

Prepare all Sales reports (daily, weekly, monthly) to enable management and Sales department to monitor day-to-day sales operations. Record all trade promotional activities into CRM and prepare monthly report about the trade activities and open accruals. Prepare all data and templ More...