Voice Of The Customer Voc Jobs in Tokyo

This is a remote position. Work Schedule: MondayFriday 2:00PM12:00AM Israel time with 1 hour unpaid break Job Description: Respond promptly and accurately to customer queries and issues through nonvoice channels such as email and chat. Utilize effective communication skil More...

We are seeking a leader to take responsibility for our clients flagship platform service. In thisrole you will manage the entire platform team and coordinate closely with the business division andclients.As the product manager you will directly receive feedback from the business team More...

Roles and Responsibilities:UX HumanCentric Service More...

StrategyDevelop and own the strategic framework for Creator Marketing in Japan adapting global strategies to local business objectivesEnsure all Creator activities align with broader business goals and contribute to brand and can loveEnsure that the creator marketing program in Japan More...

The Customer Success Executive is accountable for the strategic leadership and execution of postsales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNows longterm value by accelerating customers journey to success ensuring predictabl More...

Position Overview: The Customer Success Manager (CSM) plays a vital role in managing and enhancing the operational relationship with our client s key customers. This position requires a combination of technical expertise customer management skills and project management abilities to More...

Insurance Broker Customer Experience (remote) Job Summary We provide support for nonlife insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in th More...

We are seeking a highly motivated cloud & datasavvy presales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for hi More...

: 5 Role overview:As Portfolio Director of Revenue Management you will lead a team of five working together to optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies for our portfolio hotels collaborate with the executive More...

Job PurposeThe Director of Revenue Management Japan drives collaboration with individual hotel teams and Hub Revenue Management leadership to achieve countryspecific strategic and financial goals. This role is pivotal in executing projects developing talent within revenue teams at the More...

What you get to do in this role:You will Identify areas of risk and takes steps to prevent customer or revenue churnYou will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plansAs a Customer Success Executive you will More...

Were looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo. This role is a unique opportunity to have an impact on Wises mission in helping our customers have a great experience when using Wise.Your missio More...

We are seeking a highly motivated cloud & datasavvy presales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for hi More...

What you get to do in this role:The role of the Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through pre More...

Who we are and what we do:At Viedoc we design engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster.We accomplish this by combining technology and a creative design to streamline automate and simplify conventional pr More...

Compensation:Starting from 7100K JPY Annual Salary RSUsYour mission:Develop and build a strong team of efficient CS Agents who provide worldclass support to our customersEnsure that expectations are clearly set and that members of the Customer Support team are highly engaged & mo More...

What you get to do in this role:The role of the Senior Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased thro More...

Key tasks & responsibilities:Technical Strategy Leader for customer accountTechnical System Solution Consultancy (external / internal): Get and influence customer requirements to make sure that the right product (SF crossSF or crossdivision) is offered at the right timeBe the cust More...

We are looking for a Customer Success Coordinator to join our team! In this position we are looking for a team member that can support both customers throughout the Asia Pacific and Japan Regions. Fluency in English and Japanese is required with proficiency in Korean considered an adv More...

SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize plan and manage IT landscapes supporting 1600 customers with Enterprise Architecture Management.SAP LeanIX Japan is growing rapidly and seeking a Customer Success Manager (f/m/d) wit More...