Customer Solutions Lead
Customer Solutions Lead
Posted on :
09-12-2024
Employer Active
1 Vacancy
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Job Description
We are seeking a highly motivated cloud & datasavvy presales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.
What you would be doing:
- Work closely with Account Managers to qualify customer needs design proposals and follow opportunities until closure;
- Contribute to all business and technical discussions with customers and partners to define best solutions to address customer challenges;
- Define engagement strategy with customer to solve their specific challenges;
- Design Cloud & Data solutions that address client business problems and meet their technical requirements;
- Generate new leads by approaching new prospects (together with Account Managers) and promoting FPT Software Cloud Data and DX Consultancy services;
- Lead and coordinate complex RFP proposals with other team members and other FPT Business Units;
- Deliver trainings to local Account Managers and PreSales teams about our Digital Transformation portfolio (Cloud Data DX Consultancy services);
- Responsible for keeping track of and reporting customer opportunities and actions in CRM tool.
Skills and Competencies:
- 10 years experience in a Presales role in the technology sector;
- Strong knowledge of Cloud Data Digital Transformation and ability to quickly learn new technologies;
- Proven experience interacting with Clevel executives. Able to qualify business and technical challenges and articulate value proposition;
- Creative problem solver able to handle stressful situations with professionalism;
- Excellent listening and presentation skills;
- Fluent in written and spoken English;
- Cloud and data platform certifications (AWS Azure GCP AliCloud Oracle IBM Snowflake Databricks Dataiku) are a big plus.
Employment Type
Full Time
Key Skills
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