Technical Support Specialist Jobs in Egypt

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo More...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid More...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build relat More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...

Provide hardware technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products. Provide technical support service delivery within established guid More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo More...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the More...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers More...

Roles and responsibilities Maintain the information and knowledge system/procedures and provide support to system users. Provide technical support and assist in the Monitoring and Evaluation practices in alignment with wider M&E policies and guidelines. Prepare a range of mon More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Roles and responsibilities We are seeking a driven and highly organized Business Support Sr. Specialist to Support P&C Sector operations This role is pivotal in streamlining the process, enhancing communication, and contributing to strategic initiatives. Job Responsibilities & More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Control E-SOC Budget, from DB planning cycle to monthly receiving decisions to meet FY technology targets, and management directions, to meet budget phasing plan. Tracking and reporting expenditure versus outlook plans, to Head of E-SOC, for all relevant Cost Centers, with monthly More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients complaints Communicating and coordinating with colleagues as necessary Keeping rec More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...