Business Support Specialist

Roles and responsibilities

We are seeking a driven and highly organized Business Support Sr. Specialist to Support

P&C Sector operations This role is pivotal in streamlining the process,

enhancing communication, and contributing to strategic initiatives.

Job Responsibilities & Duties:

Executive Support:

-Manage the CPO’s calendar, including scheduling meetings, preparing agendas, and ensuring timely follow ups.

-Prepare detailed reports and presentations for internal and external meetings, showcasing insights and action items.

-Assist in project management, tracking progress on HR initiatives, and ensuring alignment with business objectives.

Data Analysis and Reporting:

-Maintain and analyze HR metrics, generating reports that inform decision-making and support strategic planning.

-Ensure data integrity within HR systems, proactively identifying and resolving discrepancies.

Collaboration and Communication:

-Act as a liaison between the CPO and other departments, fostering a culture of collaboration and transparency.

-Handle sensitive information with discretion, maintaining confidentiality and professionalism at all times.
Administrative Support: Provide administrative assistance to various departments, including scheduling meetings, preparing reports, handling correspondence, and managing calendars for senior management.

Document Management: Organize and maintain important business documents, including contracts, agreements, reports, and business correspondence. Ensure that files and records are updated and accessible as needed.

Data Entry and Analysis: Input, update, and maintain data in various systems or databases, ensuring that records are accurate, complete, and up to date. Analyze data and generate reports to support decision-making and business processes.

Communication Coordination: Serve as a point of contact between departments, ensuring that messages, updates, and critical information are communicated clearly and promptly. Coordinate internal and external communications, such as emails, phone calls, and meetings.

Process Improvement: Assist in identifying opportunities for process improvements and operational efficiencies. Work with team members to implement changes that streamline workflows and increase productivity.

Project Assistance: Support various business initiatives and projects by coordinating tasks, tracking project progress, preparing materials, and assisting with administrative functions. Ensure project timelines and deliverables are met.

Desired candidate profile

-Bachelor’s degree in Business Administration, Human Resources, or a related field.

-3+ years of experience in a business support or HR role, with a proven track record of supporting executives.

-Proficiency in Microsoft Office Suite and familiarity with HR software and reporting tools.

-Strong analytical skills with an eye for detail and a problem-solving.

-Exceptional communication skills, both written and verbal, with the ability to engage stakeholders at all levels.

-Fluent (English-Arabic) Verbal and Written
Organization: Exceptional organizational skills to handle multiple tasks and deadlines efficiently. Strong attention to detail in managing records, coordinating meetings, and preparing reports.

Communication: Strong verbal and written communication skills to interact with colleagues, management, vendors, and customers in a professional and clear manner. Ability to convey information effectively to different stakeholders.

Time Management: Ability to prioritize tasks, manage time effectively, and handle competing deadlines in a fast-paced environment.

Problem-Solving: Ability to think critically and solve problems independently when faced with challenges in day-to-day operations. Proactive in finding solutions to improve efficiency.

Adaptability: Ability to adjust to changing priorities or business needs and manage multiple responsibilities simultaneously.

Customer Service Orientation: Ability to handle customer or client requests professionally, ensuring satisfaction while maintaining company policies and standards.