Service Management Jobs in Cairo

Determining business needs via consultation, business analysis, and targeted observations. Assessing existing IT infrastructure and recommending improvements. Developing and configuring customized SAP solutions. Writing scripts and programs to create user-friendly interfaces and More...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...

You will be working on our Delivery Hero MENA applications to implement new features and move the platform to the next level. You will work in Agile to define requirements for new features, build product roadmaps and plan increments of work. You will create a clear, concise, good More...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as: Decanters & High-Speed separators used in Energy, Marine, Food & Wastewater application. On- Site More...

Operate and maintain industrial machines. Produce precision tools. Interpret technical drawings and instructions. Ensure that all operations adhere to safety protocols. Check that all equipment produced works correctly.

Responding to customer callouts and field dispatches. Meeting with the customer to determine the nature of the service or repair. Conducting routine equipment servicing out in the field. Inspecting and troubleshooting equipment failures. Repairing equipment and replacing faulty pa More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stake More...

Collaborate with department heads and managers to define clear performance objectives and key performance indicators (KPIs). Facilitate the development of individual and team performance goals aligned with organizational goals. Design and implement effective performance appraisal More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...

Manager, Key Account Management - Real EstateQualifications A bachelor's degree in business, marketing, sales or a related field preferred Experience 8+ years of experience is required 2+ years in a managerial role 5+ year work experience in B2B sales and acc More...

The ideal candidate will be responsible for engaging with a variety of Providers to support key sales and business activities in a dynamic environment. You will have a background in high-tech sales or experience in strategy management consulting. The ideal candidate possesses the foll More...