Service Leader Jobs in Egypt

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time More...

+ Participate in hiring and training sales executives, + Organise and oversee the schedules, territories, and performance of sales executives. + Conduct performance evaluations that are timely and constructive. + Handle discipline of employees in accordance with company policy. + Pro More...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i More...

Roles and responsibilities Managing team from 3 to 5 members Train new staff, assigning specific tasks, monitoring, evaluation the team's performance. Grow the business by identifying new sales and business development opportunities that the business can maximize the value of More...

Responsible for managing the technical and business delivery of LOB (Lines of Business) projects and to act as a Project Sponsor on common projects, leading all other teams in the delivery from a business side, as assigned. The Project Leader will be responsible for managing the pr More...

Team coordination in a contact center focused on delivering high quality support dedicated to leading international airlines, travel and/or tourism players Lead team(s) of up to 25 Contact Center representatives including Supervisors Ensuring that the project assigned to you is fu More...

.Handle and manage domestic activities including planning to ensure proper development of the product. . Prepare, monitor and control all data from Info AXS to ensure compliance to network standards. . Manage and handle client incidents and complaints in coordination with customer ser More...

Overseeing, coaching, and guiding a team of offshore call center agents, ensuring their adherence to dispatching protocols. Establishing performance goals and objectives for both the team and individual agents, focusing on efficient task dispatching. Monitoring and analyzing team More...

1. Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and Program Team 2. Monitor operations of the assigned sites and suggest & deploy improvements 3. Serve as a liaison between the internal and external stakehold More...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time More...

Participate in hiring and training sales executives, Organise and oversee the schedules, territories, and performance of sales executives. Conduct performance evaluations that are timely and constructive. Handle discipline of employees in accordance with company policy. Provide le More...

Organize and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective Ensure that the team understands the goals and objectives of each Scrum event and follows the defined processes Help the scrum and development teams to identif More...

Lead and motivate a team of bilingual professionals Utilize your medical background to provide guidance and support Ensure compliance with industry regulations and standards Collaborate with other departments to optimize processes Conduct regular performance evaluations and prov More...

▪ Shaping and implementing technology / business solutions to contribute to client organization's competitive differentiation ▪ Uses various software development technologies to rapidly develop creative and efficient solutions that enhance client organization's technology sta More...

During opportunity qualification, influence and quotation preparation: Leveraging Schneider Electric portfolio of products and systems Elaborate alternative/future solutions and resolve critical technical issues Specify and lead technical solutions with internal and external stakeh More...

As a Technical Team Leader with experience in preparing working drawings, you will contribute to the success of MIMAR through providing assistance throughout the building design process as per MIMAR vision, values and standards for all projects within approved budget & time frame. More...

Assist in coaching and developing the team by conducting observation calls each month. Co-Lead monthly team meetings with the Manager Provide weekly reporting updates for the team to ensure goals will be exceeded Conduct 1:1 meetings with all of the team each month Partner on key More...

To assist the area sales manager (Team Leader) in guiding & managing the sales team Create new key relationships and develop good opprtunities with key accounts to bring in fresh business in order to achieve the team targets Provide regular market feedback to the ASM (Team Leade More...