IT System Training and Support Jobs in Egypt

Support sales representatives to increase their productivity and to have more time for the sales operations. Supporting in getting approvals for our products from the utilities or any other entity. Manage & guide the back-office team in the daily tasks (handling inquiries, off More...

Jadeer is hiring on behalf of one of our clients in Egypt our client is one of the leaders in software industryJob Title: Application Support EngineerScope:the scope of an Application Support Engineer is diverse and dynamic offering numerous opportunities for professional growth and s More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

We are looking for a Technical Support Engineer to provide enterpriselevel assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Providing technical support service to ou More...

Ensure high level of quality and accuracy in the daily work. Enhance after selling service & provide total customer satisfaction. Handle customers' inquiries and provide solutions to their problems. Sell e& products and services and ensure proper collection of requir More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Jadeer is hiring on behalf of one of our clients in Egypt our client is one of the leaders in software industryJob Title: Application Support EngineerScope:the scope of an Application Support Engineer is diverse and dynamic offering numerous opportunities for professional growth and s More...

Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...

Assist in the design and implementation of Linux and Windows-based systems. Support the management and optimization of SQL databases, including PostgreSQL. Gain exposure to containerization technologies like Docker for deployment Contribute to the development and maintenance of C More...

Roles and responsibilities This is a full-time on-site role for a Technical Support Specialist CSR located in Cairo, Egypt. The Technical Support Specialist CSR will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquett More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

NOK Human Capital is hiring Strategic Vendor Support for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key job responsibilities SVS will support Vendor growth focusing on: Increasing the vendor selection Improving the discovera More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi More...

GERENTE SERVICIOS SOCIOSANITARIOS (h/m/x)Si en tu carrera profesional el cuidado y el bienestar de las personas han sido siempre un objetivo primordial. Si buscas un proyecto en el que dejar tu huella y, al mismo tiempo, contar con un equipo profesional que te acompa e en la consecuc More...

Roles and responsibilities Provide training to sales channels, sales staff, and new hires to enhance product awareness and drive sales Support the sales team from a technical perspective, ensuring they have the knowledge needed to promote our products effectively Address technical cu More...